---
title: "iHeart Media CEOs You Should Know Charlotte: Robert Maynard, CEO and Co-Founder of Famous Toastery"
url: https://burnaze.com/article/00ab5108-8ecb-4efd-a6f8-629cf75ae1ca
source: "1851 Franchise"
original_url: https://1851franchise.com/iheart-media-ceos-you-should-know-charlotte-robert-maynard-ceo-and-co-founder-of-famous-toastery-2717960
category: "Restaurants"
industry: "Restaurants"
topics: ["People"]
published: 2022-02-10T18:13:00.000Z
modified: 2026-11-01T01:38:46.831Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/a7421765ef6961bb4d6cd3f4ad92c0ba5792.jpg
---

# iHeart Media CEOs You Should Know Charlotte: Robert Maynard, CEO and Co-Founder of Famous Toastery

**TL;DR:** Famous Toastery's CEO and Co-Founder Robert Maynard discussed his approach to franchise growth and food in a recent interview with iHeart Media. Famous Toastery has put the brakes on expansion to focus on quality food and service.

*originally published in 1851 Franchise on 2022-02-10. [Read the original](https://1851franchise.com/iheart-media-ceos-you-should-know-charlotte-robert-maynard-ceo-and-co-founder-of-famous-toastery-2717960).*

## Story

In a recent interview on 106.5 The End , iHeart Media interviewed Famous Toastery ’s CEO and Co-Founder Robert Maynard , who discussed his approach to both franchise growth and food.

Unlike most businesses, Famous Toastery has put the brakes on expansion to focus on their core values of quality food and service. “This is kind of a crazy thing to say- people believe the customer is the most important person but the truth is the employee is,” Maynard told iHeart Media. “If the employee isn’t happy by default the customer suffers.”

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- unit expansion (topic)
- franchise growth (topic)
- Famous Toastery (company)
- food quality (topic)

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Originally reported by 1851 Franchise (https://1851franchise.com/iheart-media-ceos-you-should-know-charlotte-robert-maynard-ceo-and-co-founder-of-famous-toastery-2717960). Summarized by Burnaze (https://burnaze.com/article/00ab5108-8ecb-4efd-a6f8-629cf75ae1ca).