---
title: "Jersey Mike's overtakes Chick-fil-A in one key area"
url: https://burnaze.com/article/0a41a9d5-1da1-40b2-b843-23eac564fdfa
source: "Restaurant Business"
original_url: https://restaurantbusinessonline.com/financing/jersey-mikes-overtakes-chick-fil-one-key-area
category: "Chicken"
industry: "Restaurants"
segment: "Chicken"
published: 2026-06-18T20:52:14.000Z
modified: 2026-10-31T14:43:55.031Z
image: https://cdn.informaconnect.com/platform/files/public/2026-06/background/TWIR%206-18-26.png?VersionId=OELXKjNu0NeJgxxugR26YaSKS0EMq556
---

# Jersey Mike's overtakes Chick-fil-A in one key area

**TL;DR:** Jersey Mike's has taken the top spot among fast-food chains in the American Customer Satisfaction Index, overtaking Chick-fil-A. Yum Brands has unloaded Pizza Hut in a recent deal.

*originally published in Restaurant Business on 2026-06-18. [Read the original](https://restaurantbusinessonline.com/financing/jersey-mikes-overtakes-chick-fil-one-key-area).*

## Story

Jersey Mike’s has overtaken Chick-fil-A in one key area.

This week’s episode of the Restaurant Business podcast The Week in Restaurants looks at Jersey Mike’s, which recently took the top spot among fast-food chains in the recent American Customer Satisfaction Index—a spot once dominated by Chick-fil-A.

Dave & Buster’s has a tough quarter, driven by a poor economy. We take a deep dive into that topic.

Yum Brands unloaded Pizza Hut. We talk about that strange deal and what it says about the future of the pizza business.

We also talk a bit about Starbucks’ remodel of its first location. And on Tech Check Senior Tech Editor Joe Guszkowski talks DoorDash.

*Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.*

## Entities

- QSR (sector)
- Starbucks (company)
- Restaurant Business (publication)
- Pizza Hut (company)
- Chick-fil-A (company)
- Yum Brands (company)
- Jersey Mike's (company)
- customer satisfaction (topic)
- Joe Guszkowski (person)
- Dave & Buster's (company)
- brand performance (topic)
- qsr rankings (topic)

---
Originally reported by Restaurant Business (https://restaurantbusinessonline.com/financing/jersey-mikes-overtakes-chick-fil-one-key-area). Summarized by Burnaze (https://burnaze.com/article/0a41a9d5-1da1-40b2-b843-23eac564fdfa).