---
title: "Jacksonville Staple Grumpy’s Restaurant Addresses Community During COVID-19 Crisis"
url: https://burnaze.com/article/0dfe622c-d668-4285-aff3-bbd7b8d0b637
source: "Franchising.com"
original_url: https://www.franchising.com/news/20200320_jacksonville_staple_grumpyrsquos_restaurant_addres.html
category: "Restaurants"
industry: "Restaurants"
published: 2020-03-20T12:00:00.000Z
modified: 2026-11-01T04:08:42.747Z
image: https://images.unsplash.com/photo-1561758033-d89a9ad46330?w=1600&q=80&auto=format&fit=crop
---

# Jacksonville Staple Grumpy’s Restaurant Addresses Community During COVID-19 Crisis

**TL;DR:** Grumpy's Restaurant in Jacksonville has implemented safety measures, including to-go options and enhanced cleaning protocols, to ensure customer safety during the COVID-19 pandemic. The restaurant has transitioned to to-go orders only and added curbside pick-up options.

*originally published in Franchising.com on 2020-03-20. [Read the original](https://www.franchising.com/news/20200320_jacksonville_staple_grumpyrsquos_restaurant_addres.html).*

## Story

“Although we are blessed to still be open, this is a hard time for everyone,” said President and CEO Daniel DeLeon. “People are nervous and a lot is unknown, and we want to provide a sense of normalcy to our regular patrons to our best ability. This is an evolving situation that we are taking day-by-day.”

Grumpy’s has transitioned to to-go orders only, but the brand has added the option for curbside pick-up for guests who do not feel comfortable leaving their car. The diner is also offering an extensive variety of single use disposable utensils, plateware, beverage cups, condiments, single seal contamination free stickers for take out containers.

“Although our dining room is temporarily closed, our new safety, cleaning and sanitation program will survive long after COVID-19 is defeated,” added DeLeon. “With all that being said, we understand that this is a scary time and appreciate our customers who are supporting us by ordering take-out and curbside pickup. We want to see our regular patrons, but not under any circumstances where they feel uncomfortable.”

Grumpy’s Restaurant takes pride in the fact that the diner has bi-monthly health and food safety inspections from a third-party inspection company. All employees are state-certified ServStaff Safe Food Handlers, and, as always, Grumpy’s brings in a professional cleaning crew to clean and disinfect the restaurant every evening.

Founded in 1999, the original Grumpy’s was a dream of a U.S. Navy cook, known as “Chef Grumpy: The Bad Mood Dude.” After retiring, “Grumpy” decided to take a leap of faith and continue to serve his community in a different facet. The restaurant is committed to serving its community, especially local veterans, and Grumpy’s prides itself on the staff’s sweet southern hospitality while serving a hungry person’s portion at a working-class price.

“We hold close-knit relationships with our patrons, and we miss seeing our regulars who make Grumpy’s the community space that it is,” said DeLeon. “We are praying for our Grumpy’s family to stay safe and come out of this strong.”

Founded in 1999 and franchising since 2019, Grumpy’s Restaurant is a traditional Americana, full-service restaurant offering breakfast, lunch and brunch. Grumpy’s offers fresh, made-to-order and always-made-from-scratch menu items at an affordable, family-friendly price. Today there is one location open and operating in Jacksonville, Florida. For more information, visit www.grumpysrestaurantco.com

## Entities

- Franchising.com (publication)
- Restaurants (sector)
- covid-19 response (topic)
- Grumpy's Restaurant (company)
- Daniel DeLeon (person)
- customer safety (topic)
- cleaning protocols (topic)
- to-go options (topic)

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Originally reported by Franchising.com (https://www.franchising.com/news/20200320_jacksonville_staple_grumpyrsquos_restaurant_addres.html). Summarized by Burnaze (https://burnaze.com/article/0dfe622c-d668-4285-aff3-bbd7b8d0b637).