---
title: "No More Burger Brawls: McDonald’s Employees Sue for Company Failure to Mediate Workplace Violence"
url: https://burnaze.com/article/0ea57575-dbc7-4f5c-803b-a41cefe376b1
source: "1851 Franchise"
original_url: https://1851franchise.com/no-more-burger-brawls-mcdonalds-employees-sue-for-company-failure-to-mediate-workplace-violence-2711690
category: "Burger"
industry: "Restaurants"
segment: "Burger"
topics: ["Operations"]
published: 2019-11-22T16:11:02.000Z
modified: 2026-11-01T02:28:56.666Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/47b35cff26071f8355fc7239e455b3612633.jpg
---

# No More Burger Brawls: McDonald’s Employees Sue for Company Failure to Mediate Workplace Violence

**TL;DR:** McDonald's employees are suing the company for failure to minimize workplace violence, alleging that the company has failed to design stores to mitigate customer-on-employee violence and provide safety training. The lawsuit aims to stop ongoing renovations until a safer design plan is created.

*originally published in 1851 Franchise on 2019-11-22. [Read the original](https://1851franchise.com/no-more-burger-brawls-mcdonalds-employees-sue-for-company-failure-to-mediate-workplace-violence-2711690).*

## Story

**According to a report by CNBC****, in Chicago, 911 receives, on average, more than 20 calls from McDonald’s restaurants every day. This information has come to light as part of a lawsuit that 17 plaintiffs, all Chicago-based McDonald’s employees, are filing against the company for failure to minimize workplace violence.**

**The suit alleges that, as a landlord, McDonald’s Corp. has failed to design stores in such a way as to mitigate potential customer-on-employee violence, and has also failed to provide property safety and conflict resolution training for employees. In August, the brand announced** **a new anti-violence training program****, but the 17 employees claim that they have yet to receive any such materials.**

**McDonald’s is in the midst of rather expensive renovations in a majority of its stores,** **implementing self-serve kiosks** **in nearly two-thirds of U.S. restaurants already. This suit aims to stop the renovations until a safer design plan is created.**

**This is not a great time for the McDonald’s brand image, as the well-known burger brand has found its name in headlines amid** **sexual harassment suits** **and** **the ousting of former CEO Steve Easterbrook** **over a relationship with an employee last month.** **According to CNBC****, new CEO Chris Kempczinski made a company-wide announcement asking for employee feedback, and it looks like workers and franchisees alike are taking action on some long-held grievances.**

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- McDonald's (company)
- Chris Kempczinski (person)
- store design (topic)
- safety training (topic)
- workplace violence (topic)
- employee lawsuit (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/no-more-burger-brawls-mcdonalds-employees-sue-for-company-failure-to-mediate-workplace-violence-2711690). Summarized by Burnaze (https://burnaze.com/article/0ea57575-dbc7-4f5c-803b-a41cefe376b1).