---
title: "VenuesNow: Kallpod Partners with LiveNation for Better Customer Experience"
url: https://burnaze.com/article/14a3e931-9d59-418d-931f-9113c38bc79e
source: "1851 Franchise"
original_url: https://1851franchise.com/venuesnow-kallpod-partners-with-livenation-for-better-customer-experience-2706955
category: "Technology"
topics: ["Technology"]
published: 2018-06-25T22:17:37.000Z
modified: 2026-11-01T04:09:33.934Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/e9788b52aee3d9a526142442864db81c2590.jpg
---

# VenuesNow: Kallpod Partners with LiveNation for Better Customer Experience

**TL;DR:** Kallpod has partnered with LiveNation to provide a custom communication device in over 50 amphitheaters. The device aims to improve customer experience by facilitating better communication between concert-goers and servers.

*originally published in 1851 Franchise on 2018-06-25. [Read the original](https://1851franchise.com/venuesnow-kallpod-partners-with-livenation-for-better-customer-experience-2706955).*

## Story

Kallpod's simple-to-use custom communication device has become a go-to in the live entertainment space with a monumental partnership with LiveNation. The concert venue put the technology in more than 50 amphitheaters in club-level and box seating area to provide better communication from the concert-goer to the server.

"Waiting for a server to show up can be really annoying," Kallpod COO Steven Barrow Barlow told the VenuesNow reporter. "Everyone can relate to not wanting to wait, and many venues miss a huge opportunity by making guests either line up for another round or wait and flag down the server."

Plans are currently underway for a second-generation Kallpod technology that will be launched in the third or fourth quarter.

## Entities

- 1851 Franchise (publication)
- General (sector)
- partnership (topic)
- customer experience (topic)
- technology (topic)
- live entertainment (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/venuesnow-kallpod-partners-with-livenation-for-better-customer-experience-2706955). Summarized by Burnaze (https://burnaze.com/article/14a3e931-9d59-418d-931f-9113c38bc79e).