---
title: "Newsweek: Elements Massage® Named Best In-State Customer Service"
url: https://burnaze.com/article/1c329e67-ace3-42f4-b120-3e0763cc726b
source: "1851 Franchise"
original_url: https://1851franchise.com/newsweek-elements-massage-named-best-in-state-customer-service-2713353
category: "Spa & massage"
industry: "Beauty & Wellness"
segment: "Spa & massage"
topics: ["Operations"]
published: 2020-07-16T14:09:00.000Z
modified: 2026-11-01T02:28:48.138Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/5a3336f5fe96c7368b83e9d6175fc1a06339.jpg
---

# Newsweek: Elements Massage® Named Best In-State Customer Service

**TL;DR:** Elements Massage was named one of Newsweek's best in-state customer service brands for its elite customer service across several states. The results are based on an independent survey of over 20,000 U.S. customers.

*originally published in 1851 Franchise on 2020-07-16. [Read the original](https://1851franchise.com/newsweek-elements-massage-named-best-in-state-customer-service-2713353).*

## Story

**Recently, Newsweek partnered with Statista to identify** **America’s best in-state customer service brands****.** **Elements Massage®****, one of the nation’s leading massage therapy brands, was listed as a top beauty and wellness brand across several states for its elite customer service.**

**The results are based on an independent survey of more than 20,000 U.S. customers from the 20 most populated states in the United States who have either made purchases, used services or gathered information about products or services in the past three years. Based on customer surveys, the final list recognizes the top three brands in each category based on the type of business.**

**To create such outstanding customer service, the** **Elements Massage** **brand focuses solely on hiring professional massage therapists rather than other estheticians.**

## Entities

- 1851 Franchise (publication)
- Beauty & Wellness (sector)
- customer service (topic)
- beauty and wellness (topic)
- brand recognition (topic)
- Newsweek (company)
- Elements Massage (company)
- Statista (company)

---
Originally reported by 1851 Franchise (https://1851franchise.com/newsweek-elements-massage-named-best-in-state-customer-service-2713353). Summarized by Burnaze (https://burnaze.com/article/1c329e67-ace3-42f4-b120-3e0763cc726b).