---
title: "GF podcast: Eric Schurke of Moneypenny"
url: https://burnaze.com/article/1d5cb7e5-b63b-4c0b-b9be-cc8d4326297b
source: "Global Franchise"
original_url: https://www.global-franchise.com/news/gf-podcast-eric-schurke-of-moneypenny
author: "Global Franchise Team"
category: "Home Services"
industry: "Home Services"
published: 2021-09-03T08:40:00.000Z
modified: 2026-11-01T22:32:58.457Z
image: https://images.unsplash.com/photo-1503387762-592deb58ef4e?w=1600&q=80&auto=format&fit=crop
---

# GF podcast: Eric Schurke of Moneypenny

**TL;DR:** Eric Schurke, CEO of Moneypenny North America, discusses how business owners can benefit from outsourcing communications services. The Global Franchise Podcast, sponsored by BrightStar Care, explores trends and investment opportunities in international expansion.

*By Global Franchise Team, originally published in Global Franchise on 2021-09-03. [Read the original](https://www.global-franchise.com/news/gf-podcast-eric-schurke-of-moneypenny).*

## Story

The North America CEO explains how business owners can buy themselves time by enlisting the services of Moneypenny

The North America CEO explains how business owners can buy themselves time by enlisting the services of Moneypenny.

This episode of the Global Franchise Podcast is brought to you by BrightStar Care, a private-duty home care and medical staffing franchise, with prime territories available nationwide, and five revenue streams for uncapped earning potential. For more information, visit www.brightstarfranchising.com .

The sector we’re taking a look at today is very unique, in that many of our audience have probably engaged with an outsourced communications provider without even knowing.

This is especially true for international supplier Moneypenny, which handles over 20 million calls and live chats for its client base of 21,000 businesses.

To learn more about the benefits of using this model, and how it can boost the productivity of your brand, we’ve sat down with Eric Schurke, CEO North America for Moneypenny .

Eric has been in the answering service game for upward of 17 years, making him the perfect expert to speak to about how this segment is changing the game for franchise brands across the board.

## Entities

- Home Services (sector)
- Global Franchise (publication)
- international expansion (topic)
- James Fell (person)
- BrightStar Care (company)
- master franchise investment (topic)
- outsourced communications (topic)

---
Originally reported by Global Franchise Team, Global Franchise (https://www.global-franchise.com/news/gf-podcast-eric-schurke-of-moneypenny). Summarized by Burnaze (https://burnaze.com/article/1d5cb7e5-b63b-4c0b-b9be-cc8d4326297b).