---
title: "TaxAssist Holds Successful First Virtual Discovery Day"
url: https://burnaze.com/article/25f3d13d-3e18-4b53-abfe-bdae33dd0768
source: "Franchising.com"
original_url: https://www.franchising.com/news/20200710_taxassist_holds_successful_first_virtual_discovery.html
category: "Business Services"
industry: "Business Services"
topics: ["Finance & M&A"]
published: 2020-07-10T12:00:00.000Z
modified: 2026-11-01T02:35:17.247Z
image: https://images.unsplash.com/photo-1611974789855-9c2a0a7236a3?w=1600&q=80&auto=format&fit=crop
---

# TaxAssist Holds Successful First Virtual Discovery Day

**TL;DR:** TaxAssist Accountants held a successful first virtual discovery day for potential franchisees, with plans for two more events. The company has won '5 Star Franchisee Satisfaction' for seven years running in the UK and supports over 86,000 small businesses and individuals globally.

*originally published in Franchising.com on 2020-07-10. [Read the original](https://www.franchising.com/news/20200710_taxassist_holds_successful_first_virtual_discovery.html).*

## Story

Delegates joined the first Virtual Discovery Day which ran from 12-5pm EDT on the 1st July. The event was co-hosted by David Paulson, Senior Vice President, Franchise Development and Richard Chatten-Hague, Vice President, Franchise Support, who both have extensive experience of supporting franchisees in the UK, Ireland and Australia.

Richard said: “Five members of the Support Team logged into the meeting at various points during the day to present, including Hal Gross, President, Mike Melling, Director and Karl Sandall, Director and Group Chief Executive. It ran without a hitch, which bodes well for two further Virtual Discovery Days we have planned for Tuesday 25th August and Wednesday 16th September.

David continues: “We have now followed up with each delegate individually with telephone one-to-ones and we’ve had very positive feedback on the format and content of the day. I’d encourage anyone interested in finding out more about our future Discovery Day to visit our website for more information.”

Although all TaxAssist Support Centre staff are working from home, they are fully operational, and therefore TaxAssist Accountants is still able to welcome new joiners to the franchise with the Initial Training Course running virtually.

TaxAssist Accountants has won ‘5 Star Franchisee Satisfaction’ for seven years running in the UK from independent research agency WorkBuzz and the Support Centre has recently been awarded with ‘5 Star Employer’ status for the second year in a row based on feedback from its 60 strong UK workforce.

TaxAssist Accountants is the UK’s largest network providing tax and accounting advice and services specifically for small businesses and launched in the US in 2020.

The global TaxAssist network supports more than 265 franchised areas with 425 stores and offices, servicing more than 86,000 small businesses and individuals.

## Entities

- Franchising.com (publication)
- franchise development (topic)
- Business Services (sector)
- franchise support (topic)
- franchisee satisfaction (topic)
- virtual discovery day (topic)

---
Originally reported by Franchising.com (https://www.franchising.com/news/20200710_taxassist_holds_successful_first_virtual_discovery.html). Summarized by Burnaze (https://burnaze.com/article/25f3d13d-3e18-4b53-abfe-bdae33dd0768).