---
title: "H&R Block Continues Business Transformation with New Leaders"
url: https://burnaze.com/article/26717b6a-050f-47ae-8e4b-d31e29142395
source: "Franchising.com"
original_url: https://www.franchising.com/news/20210513_hr_block_continues_business_transformation_with_new_leaders.html
category: "Business Services"
industry: "Business Services"
topics: ["Finance & M&A"]
published: 2021-05-13T12:00:00.000Z
modified: 2026-11-01T02:29:16.070Z
image: https://images.unsplash.com/photo-1526304640581-d334cdbbf45e?w=1600&q=80&auto=format&fit=crop
---

# H&R Block Continues Business Transformation with New Leaders

**TL;DR:** H&R Block has announced new vice presidents in the areas of investor relations, financial services, and information security as part of its business transformation. The new leaders, Crystal Anderson, Michaella Gallina, and Joshua Brown, will play important roles in accelerating progress in the company's transformation.

*originally published in Franchising.com on 2021-05-13. [Read the original](https://www.franchising.com/news/20210513_hr_block_continues_business_transformation_with_new_leaders.html).*

## Story

“Block Horizons is about achieving the next level of growth for Block,” said Jeff Jones, H&R Block president and CEO. “These three new leaders will play important roles as we accelerate progress in our business transformation.”

After 16 years with H&R Block, Crystal Anderson was promoted to vice president of financial services. She now leads the team responsible for enhancing existing banking, lending, and credit engagement products, including leading the launch of H&R Block’s new mobile banking platform.

In her previous roles at H&R Block, Anderson helped spearhead and develop several financial and digital products and experiences. She holds a bachelor’s degree from the University of Central Missouri. Anderson was recognized in Ingram’s “40 Under Forty: The Class of 2017” as an up-and-coming business and civic leader in the Kansas City region.

New to the company, Michaella Gallina is responsible for creating and presenting a clear and powerful message to the investment community on behalf of H&R Block, which includes effectively communicating the company’s transformation journey.

Gallina previously was vice president, chief of staff, and head of investor relations and communications at ViewRay, Inc. Prior to ViewRay, Gallina was the head of investor relations at Spectranetics, which was acquired by Royal Philips. She was also an equity analyst at Marsico Capital Management and did investment banking. Gallina holds both a bachelor’s degree and a master’s degree from the University of Denver. She was named a National Investor Relations Institute 40 under 40 winner in 2020.

Previously serving as director of security solutions, Joshua Brown was promoted to vice president and chief information security officer. In this role, he leads the team responsible for identifying, neutralizing, and eliminating security threats, ultimately ensuring the company can move quickly and safely to innovate and fulfill its ambitious Block Horizons growth strategy.

Prior to H&R Block, Brown worked for several different entities within the Omnicom Group of companies, where he established a global infrastructure team to drive technology and security throughout the organization. His love of teaching and lifelong learning led him to become a mentor for the SANS Institute, the leading authority for information security education. He has been a frequent author and speaker on myriad information security topics, including speaking at the InfoSec World conference, the ISC2 World Congress, and being published in Security Current magazine and Enterprise Security magazine.

Brown holds a bachelor’s degree from Duke University and a master’s degree from Georgetown University.

## Entities

- Franchising.com (publication)
- Business Services (sector)
- H&R Block (company)
- leadership changes (topic)
- financial services (topic)
- investor relations (topic)
- business transformation (topic)
- information security (topic)

---
Originally reported by Franchising.com (https://www.franchising.com/news/20210513_hr_block_continues_business_transformation_with_new_leaders.html). Summarized by Burnaze (https://burnaze.com/article/26717b6a-050f-47ae-8e4b-d31e29142395).