---
title: "FirstLight Home Care Invests in Leadership Team with EVP of Experience and Innovation, Kristen Duell"
url: https://burnaze.com/article/27076f53-035e-4e9b-ac07-63ae0336fd1b
source: "Franchising.com"
original_url: https://www.franchising.com/news/20230721_firstlight_home_care_invests_in_leadership_team_with_evp_of_experience_and_.html
category: "Home care"
industry: "Senior Care"
segment: "Home care"
topics: ["People"]
published: 2023-07-21T12:00:00.000Z
modified: 2026-11-01T22:32:49.798Z
image: https://images.unsplash.com/photo-1524749292158-7540c2494485?w=1600&q=80&auto=format&fit=crop
---

# FirstLight Home Care Invests in Leadership Team with EVP of Experience and Innovation, Kristen Duell

**TL;DR:** FirstLight Home Care has appointed Kristen Duell as Executive Vice President of Experience and Innovation. Duell joins the company with over 20 years of experience in the healthcare industry, most recently as Chief Marketing Officer at Home Care Pulse.

*originally published in Franchising.com on 2023-07-21. [Read the original](https://www.franchising.com/news/20230721_firstlight_home_care_invests_in_leadership_team_with_evp_of_experience_and_.html).*

## Story

CINCINNATI, OHIO – FirstLight Home Care, a leading provider of home care services, announced today that Kristen Duell has joined the company as the Executive Vice President of Experience and Innovation.

“We are excited to have Kristen join our team,” said Glee McAnanly, President and CEO at FirstLight Home Care. “She is a dynamic leader passionate about enriching the client, caregiver, and franchisee experience. Her vision and commitment to shaping the future of the home care industry through disruptive ideas will undoubtedly impact the growth of our franchise owners.”

Duell has more than 20 years of experience in the healthcare industry. She joins FirstLight from Home Care Pulse, where she acted as Chief Marketing Officer.

Recently Duell was selected as one of Aging Media's 2023 Future Leaders, under 40, in Home Health and Home Care. Duell is dedicated to continually looking at ways to innovate using technology and improve the experience of clients, caregivers, franchise owners, and partners.

With her commitment to driving transformative initiatives and promoting a culture of innovation, Duell will play a vital role as FirstLight expands into new markets and continues transforming the care continuum.

“I am thrilled and honored to work with every aspect of FirstLight Home Care,” said Kristen Duell. “My goal is to explore innovative ways to differentiate us while enhancing overall satisfaction. The home care industry is at a pivotal time in which we must think and do things differently. Our aging population demands it, and FirstLight is up to the challenge. I look forward to helping accelerate that change.”

## Entities

- Franchising.com (publication)
- Senior Care (sector)
- executive appointment (topic)
- leadership team (topic)
- home care services (topic)
- FirstLight Home Care (company)
- Glee McAnanly (person)

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Originally reported by Franchising.com (https://www.franchising.com/news/20230721_firstlight_home_care_invests_in_leadership_team_with_evp_of_experience_and_.html). Summarized by Burnaze (https://burnaze.com/article/27076f53-035e-4e9b-ac07-63ae0336fd1b).