---
title: "Jan-Pro Customer Testimonial: Shemika Frenney"
url: https://burnaze.com/article/2925b0c4-5de9-4562-b1cf-df201fd28257
source: "1851 Franchise"
original_url: https://1851franchise.com/jan-pro-customer-testimonial-shemika-frenney-1435
category: "Cleaning & maid"
industry: "Home Services"
segment: "Cleaning & maid"
published: 2015-04-06T17:12:51.000Z
modified: 2026-11-01T03:17:33.892Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/0663a4d63a5379c751e759d641012f452651.jpg
---

# Jan-Pro Customer Testimonial: Shemika Frenney

**TL;DR:** Shemika Frenney praises JAN-PRO's customer service and willingness to accommodate special needs.

*originally published in 1851 Franchise on 2015-04-06. [Read the original](https://1851franchise.com/jan-pro-customer-testimonial-shemika-frenney-1435).*

## Story

“I have a personal relationship with the franchise owner and I feel comfortable reaching out if I have questions or concerns,” Frenney said.

The KONE offices have glass on all of the cubicles, and JAN-PRO facilitated the cleaning of each piece of glass even though it was not part of their scope of service.

“I’m impressed with their willingness to respond to our special needs,” Frenney said.

## Entities

- 1851 Franchise (publication)
- Home Services (sector)
- franchising (topic)
- customer service (topic)
- testimonials (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/jan-pro-customer-testimonial-shemika-frenney-1435). Summarized by Burnaze (https://burnaze.com/article/2925b0c4-5de9-4562-b1cf-df201fd28257).