---
title: "Kelowna Capital News: Canadian Brewhouse Partners with Kallpod for Improved Customer Service"
url: https://burnaze.com/article/2a40e433-bdaa-49c8-9937-3afd9e9e790a
source: "1851 Franchise"
original_url: https://1851franchise.com/kelowna-capital-news-canadian-brewhouse-partners-with-kallpod-for-improved-customer-service-2706279
category: "Casual dining"
industry: "Restaurants"
segment: "Casual dining"
topics: ["Operations"]
published: 2018-04-13T22:17:18.000Z
modified: 2026-11-01T04:09:23.893Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/cf3dd953e9c38faa978b26d726e8f6691924.jpg
---

# Kelowna Capital News: Canadian Brewhouse Partners with Kallpod for Improved Customer Service

**TL;DR:** Canadian Brewhouse & Grill has partnered with Kallpod to improve customer service, resulting in increased gross sales and table turnover. The partnership utilizes Kallpod's custom communication device to allow customers to summon servers at the push of a button.

*originally published in 1851 Franchise on 2018-04-13. [Read the original](https://1851franchise.com/kelowna-capital-news-canadian-brewhouse-partners-with-kallpod-for-improved-customer-service-2706279).*

## Story

Candian Brewhouse & Grill has incorporated the Kallpod technology in its every day service to its loyal customers. The one- or three- button custom communication device allows a customer to summon their server at the push of a button, whether that is to get the menu, order another round of drinks or get the check.

Maxine DeHart, a reporter at Kelowna Capital News, went to the restaurant to see the technology in action and reported the reaction from the Canadian Brewhouse employees in her weekly business column, Straight from DeHart.

"Since launching the solution, the brewhouse has seen a huge increase in gross sales and a marked increase in table turnover," said the employee to DeHart.

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- customer service (topic)
- technology integration (topic)
- sales increase (topic)
- table turnover (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/kelowna-capital-news-canadian-brewhouse-partners-with-kallpod-for-improved-customer-service-2706279). Summarized by Burnaze (https://burnaze.com/article/2a40e433-bdaa-49c8-9937-3afd9e9e790a).