---
title: "Don't Discipline; Coach and Care"
url: https://burnaze.com/article/33ea50d2-8604-4dd0-be2f-d1d76c53a037
source: "1851 Franchise"
original_url: https://1851franchise.com/dont-discipline-coach-and-care-2707244
category: "General"
published: 2018-07-24T19:14:55.000Z
modified: 2026-11-01T04:08:31.026Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/39d12f00ffd314d838785f2f6d129d0f1706.jpg
---

# Don't Discipline; Coach and Care

**TL;DR:** Carrie provides tips on how to have a conversation about poor performance with employees, focusing on coaching and caring rather than discipline. She is the author of the book Restaurant Operator's HR Playbook and a frequent keynote speaker on HR and leadership topics.

*originally published in 1851 Franchise on 2018-07-24. [Read the original](https://1851franchise.com/dont-discipline-coach-and-care-2707244).*

## Story

*Carrie is a frequent keynote speaker on HR and leadership topics and regularly conducts employee training and leadership development workshops as well. She is the author of the recently published book,* Restaurant Operator's HR Playbook: Your Hands-On Playbook for Finding, Hiring, and Developing Leaders *and Implementing Organized People Systems and has been featured in* Entrepreneur*,* Restaurant News*,* Pizza Today *and* Independent Restaurateur*.*

## Entities

- 1851 Franchise (publication)
- General (sector)
- Entrepreneur (publication)
- leadership development (topic)
- employee training (topic)
- hr topics (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/dont-discipline-coach-and-care-2707244). Summarized by Burnaze (https://burnaze.com/article/33ea50d2-8604-4dd0-be2f-d1d76c53a037).