---
title: "Fast Casual: 'Look, Ma. No hands.' Dickey's franchisees using Alexa to track operations"
url: https://burnaze.com/article/3ccc8b66-deaf-4474-b945-7b8468db0d28
source: "1851 Franchise"
original_url: https://1851franchise.com/fast-casual-look-ma-no-hands-dickeys-franchisees-using-alexa-to-track-operations-2703733
category: "Casual dining"
industry: "Restaurants"
segment: "Casual dining"
topics: ["Operations"]
published: 2017-08-18T15:10:14.000Z
modified: 2026-11-01T04:09:51.250Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/be8eb9de3735c4b65ef324798b8595739395.jpg
---

# Fast Casual: 'Look, Ma. No hands.' Dickey's franchisees using Alexa to track operations

**TL;DR:** Dickey's Barbecue Pit franchisees are using Alexa to track operations, including managing inventories and providing food safety tips. The integration is part of the company's mission to integrate customizable technology into its restaurants.

*originally published in 1851 Franchise on 2017-08-18. [Read the original](https://1851franchise.com/fast-casual-look-ma-no-hands-dickeys-franchisees-using-alexa-to-track-operations-2703733).*

## Story

Alexa has been a popular home installation for a while now, but the device is catching on for business purposes. According to a recent article in Fast Casual, Dickey's Barbecue Pit has made Alexa a part of its daily operations.

"This new technology means our franchisees can retrieve key data without having to stop smoking ribs," said CEO Laura Dickey.

Employees are able to ask Alexa about when something should be done cooking and what the day's sales metrics look like. Alexa can also manage inventories and give food safety tips. Dickey's new Alexa integration is part of the company's mission to integrate customizable technology into its restaurants.

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- FastCasual (publication)
- Dickey's Barbecue Pit (company)
- technology integration (topic)
- food safety (topic)
- inventory management (topic)
- alexa for business (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/fast-casual-look-ma-no-hands-dickeys-franchisees-using-alexa-to-track-operations-2703733). Summarized by Burnaze (https://burnaze.com/article/3ccc8b66-deaf-4474-b945-7b8468db0d28).