---
title: "Local Business Recognized as Leader in Customer Loyalty and Satisfaction for the Print and Sign Industries during Q3, 2019"
url: https://burnaze.com/article/3fb507dc-45a0-4243-8f15-05f3cecc4ea0
source: "Franchising.com"
original_url: https://www.franchising.com/news/20191114_local_business_recognized_as_leader_in_customer_lo.html
category: "Signs"
industry: "Business Services"
segment: "Signs"
topics: ["Marketing"]
published: 2019-11-14T12:00:00.000Z
modified: 2026-11-01T04:09:48.820Z
image: https://images.unsplash.com/photo-1551836022-deb4988cc6c0?w=1600&q=80&auto=format&fit=crop
---

# Local Business Recognized as Leader in Customer Loyalty and Satisfaction for the Print and Sign Industries during Q3, 2019

**TL;DR:** AlphaGraphics Marietta received recognition for customer satisfaction in the print and sign industries during Q3, 2019. AlphaGraphics has over 250 locations in 5 countries, offering a range of print, visual communications, and marketing products and solutions.

*originally published in Franchising.com on 2019-11-14. [Read the original](https://www.franchising.com/news/20191114_local_business_recognized_as_leader_in_customer_lo.html).*

## Story

MARIETTA, Ga., Nov. 13, 2019 // PRNewswire // - AlphaGraphics Marietta announced that they have received recognition from SurveyAdvantage for their excellence in customer satisfaction during the quarter ending September 30th, 2019. The awards recognize businesses in North America that attain the highest Net Promoter Score (NPS) for their industry segment during the quarter.

AlphaGraphics has continually demarked itself by the quality of its customer service. "To receive this recognition is incredibly meaningful and a testament to the relationships our team builds with our clients," said Curtis Gropman, owner of AlphaGraphics Marietta.

Results are based on more than 29,000 survey responses from customers who recently completed a purchase and were asked how likely they would be to recommend the business to others.

Awards are based on a compilation of feedback and buyer reviews gathered from companies participating in SurveyAdvantage's online feedback service called LoyaltyLoop. LoyaltyLoop enables local businesses of all types to react quickly to customer feedback and complaints, as well as automatically encourage online reviews to be posted on Google, Facebook and their website.

AlphaGraphics, Inc., with more than 250 locations in 5 countries, is one of the largest U.S.-based networks of locally-owned and operated Business Centers offering a complete range of print, visual communications, and marketing products and solutions including: full-service digital, offset, and large format printing; design services; mailing; one-to-one marketing solutions; promotional products; web to print solutions. For more information about AlphaGraphics services, go to www.alphagraphics.com.

## Entities

- Franchising.com (publication)
- Business Services (sector)
- Facebook (company)
- Google (company)
- award recognition (topic)
- customer satisfaction (topic)
- AlphaGraphics (company)
- print industry (topic)

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Originally reported by Franchising.com (https://www.franchising.com/news/20191114_local_business_recognized_as_leader_in_customer_lo.html). Summarized by Burnaze (https://burnaze.com/article/3fb507dc-45a0-4243-8f15-05f3cecc4ea0).