---
title: "Camp Bow Wow Awarded Prestigious Franchise Customer Experience Certification"
url: https://burnaze.com/article/4ba7c81b-d7d2-436d-a91c-0507cd71f72c
source: "Franchising.com"
original_url: https://www.franchising.com/news/20241114_camp_bow_wow_awarded_prestigious_franchise_customer_experience_certificatio.html
category: "Daycare & boarding"
industry: "Pets"
segment: "Daycare & boarding"
published: 2024-11-14T12:00:00.000Z
modified: 2026-10-31T18:31:40.291Z
image: https://imgs.franchising.com/brands/social/campbowwow.jpg
---

# Camp Bow Wow Awarded Prestigious Franchise Customer Experience Certification

**TL;DR:** Camp Bow Wow has been awarded the Franchise Customer Experience Certification for its validated practices that drive higher franchisee profitability. The certification recognizes the brand's focus on creating value for both franchisees and consumers.

*originally published in Franchising.com on 2024-11-14. [Read the original](https://www.franchising.com/news/20241114_camp_bow_wow_awarded_prestigious_franchise_customer_experience_certificatio.html).*

## Story

The Franchise Customer Experience Certification is awarded to franchise brands with validated practices that drive higher franchisee profitability. Camp Bow Wow completed a comprehensive evaluation, which included an independent review of 32 key practices, interviews with franchisees and consumers, and analysis of third-party data.

The rigorous assessment by the Franchise Customer Experience Institute highlights Camp Bow Wow’s focus on creating value for both franchisees and consumers. The certification process validated Camp Bow Wow’s effective practices and commitment to ongoing improvement and best in class unit economics. Camp Bow Wow President, Julie Turner shared her thoughts about the impact of the certification, “We are honored to be recognized for Camp Bow Wow’s practices that increase franchisee profitability through outstanding consumer and franchisee experience.

We’re excited to use what we’ve learned through this certification to further accelerate our growth and support our franchisees.”

This certification not only acknowledges Camp Bow Wow’s dedication to its franchisees and customers but also grants access to a wealth of resources from the Franchise Customer Experience Institute. These resources, including hundreds of tools and research materials, are designed for further improvement in customer experience and franchisee profitability.

Camp Bow Wow has had a big impact on the pet care industry. Dogs visit Camp Bow Wow more than 5 million times a year, and the company has upended the traditional canine kennel model by creating a unique experience for dogs and thoughtfully growing with dog-loving entrepreneurs who want to grow with a proven model. Camp Bow Wow is an overnight and day care concept that dogs — and their owners — truly love. For more information, visit

The Franchise Customer Experience Institute is dedicated to recognizing and supporting franchised brands that excel in driving franchisee profitability through improved franchisee and consumer experiences. With a mission to provide recognition and resources, the Institute plays an important role in elevating standards in franchising. For more information about the Franchise Customer Experience Certification, visit www. FranchiseCXCertificaton.com.

Camp Bow Wow's new model cuts initial investment by over $400,000, maximizing space for revenue. With 225+ locations and $1M+ AUV, Camp Bow Wow leads the Pack in pet care franchising.*

## Entities

- Franchising.com (publication)
- Pets (sector)
- customer experience (topic)
- pet care industry (topic)
- Camp Bow Wow (company)
- franchisee profitability (topic)
- franchise certification (topic)
- Franchise Customer Experience Institute (regulator)

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Originally reported by Franchising.com (https://www.franchising.com/news/20241114_camp_bow_wow_awarded_prestigious_franchise_customer_experience_certificatio.html). Summarized by Burnaze (https://burnaze.com/article/4ba7c81b-d7d2-436d-a91c-0507cd71f72c).