---
title: "Batteries Plus Awarded Esteemed Franchise Customer Satisfaction Certification By The Franchise Customer Service Institute"
url: https://burnaze.com/article/4cb52842-a66d-4d84-bf94-a3415edd786f
source: "Franchising.com"
original_url: https://www.franchising.com/news/20240226_batteries_plus_awarded_esteemed_franchise_customer_satisfaction_certificati.html
category: "Specialty retail"
industry: "Retail"
segment: "Specialty retail"
topics: ["Finance & M&A","Operations"]
published: 2024-02-26T12:00:00.000Z
modified: 2026-10-31T20:00:55.549Z
image: https://images.unsplash.com/photo-1611974789855-9c2a0a7236a3?w=1600&q=80&auto=format&fit=crop
---

# Batteries Plus Awarded Esteemed Franchise Customer Satisfaction Certification By The Franchise Customer Service Institute

**TL;DR:** Batteries Plus was awarded the Franchise Customer Experience Certification at the International Franchise Association Convention in Phoenix. The certification acknowledges the brand's dedication to its franchisees and customers.

*originally published in Franchising.com on 2024-02-26. [Read the original](https://www.franchising.com/news/20240226_batteries_plus_awarded_esteemed_franchise_customer_satisfaction_certificati.html).*

## Story

Batteries Plus announced today that it was recently awarded the Franchise Customer Experience Certification at this year’s International Franchise Association Convention in Phoenix.

Administered by the Franchise Customer Experience Institute, the Franchise Customer Experience Certification is awarded to franchise brands that demonstrate superior practices leading to enhanced franchise profitability via exceptional franchisee and consumer experiences.

Batteries Plus underwent a comprehensive evaluation process, which included an independent review of 32 key practices, telephone interviews with franchisees and consumers, and analysis of third-party data. This certification not only acknowledges Batteries Plus’s dedication to its franchisees and customers but also grants access to a wealth of resources from the Franchise Research Institute. These resources, including hundreds of tools and research materials, are designed to further improve customer experiences and franchisee profitability.

Batteries Plus offers both consumers and businesses unmatched products and services. This includes powering equipment, fleets, fire and security systems, tools, to cell phones, key fobs, laptops and more.

## Entities

- Franchising.com (publication)
- Retail (sector)
- franchise awards (topic)
- Batteries Plus (company)
- International Franchise Association (IFA) (regulator)
- customer satisfaction (topic)
- franchise certification (topic)
- Franchise Customer Experience Institute (regulator)
- Franchise Research Institute (regulator)

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Originally reported by Franchising.com (https://www.franchising.com/news/20240226_batteries_plus_awarded_esteemed_franchise_customer_satisfaction_certificati.html). Summarized by Burnaze (https://burnaze.com/article/4cb52842-a66d-4d84-bf94-a3415edd786f).