---
title: "This Week in Franchise News: July 23, 2021"
url: https://burnaze.com/article/50633637-fe1e-4f18-a495-2ec4967c50c3
source: "1851 Franchise"
original_url: https://1851franchise.com/this-week-in-franchise-news-july-23-2021-2716272
category: "Franchise Industry"
industry: "Franchise Industry"
topics: ["Regulation & legal"]
published: 2021-07-23T16:11:00.000Z
modified: 2026-11-01T01:14:58.130Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/d1d19ba0cd20eaff279ff396a03990b18483.jpg
---

# This Week in Franchise News: July 23, 2021

**TL;DR:** The article discusses how QSR brands are adjusting to a post-pandemic world, including a shift in consumer behavior and supply chain shortages.

*originally published in 1851 Franchise on 2021-07-23. [Read the original](https://1851franchise.com/this-week-in-franchise-news-july-23-2021-2716272).*

## Story

Supply chain shortages may restrict some restaurants from meeting post-pandemic consumer demands

In a column for Fast Casual, Alonso Casteneda says too many brands don't prioritize prompt replies to customer complaints.

Here’s what the restaurant segment should learn from Shake Shack’s $10 million employee-retention plan.

## Entities

- 1851 Franchise (publication)
- Franchise Industry (sector)
- qsr (topic)
- franchise (topic)
- pandemic (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/this-week-in-franchise-news-july-23-2021-2716272). Summarized by Burnaze (https://burnaze.com/article/50633637-fe1e-4f18-a495-2ec4967c50c3).