---
title: "Massage Heights Inks Signed Agreement in Ohio with Franchise Business Consultant turned Franchisee"
url: https://burnaze.com/article/5b16a7c5-ca2c-48c7-8ce4-9f494edddd4a
source: "Franchising.com"
original_url: https://www.franchising.com/news/20230525_massage_heights_inks_signed_agreement_in_ohio_with_franchise_business_consu.html
category: "Spa & massage"
industry: "Beauty & Wellness"
segment: "Spa & massage"
published: 2023-05-25T12:00:00.000Z
modified: 2026-11-01T22:32:51.815Z
image: https://images.unsplash.com/photo-1551836022-deb4988cc6c0?w=1600&q=80&auto=format&fit=crop
---

# Massage Heights Inks Signed Agreement in Ohio with Franchise Business Consultant turned Franchisee

**TL;DR:** Massage Heights signed a franchise agreement in the Cleveland market with Kim Higgins, a former Franchise Business Consultant for the brand. Higgins will operate the third Massage Heights retreat in Ohio, offering resort-quality massage, skincare, and wellness services.

*originally published in Franchising.com on 2023-05-25. [Read the original](https://www.franchising.com/news/20230525_massage_heights_inks_signed_agreement_in_ohio_with_franchise_business_consu.html).*

## Story

Cleveland, Ohio - Massage Heights, a leading massage and wellness franchise, signed a franchise agreement in the Cleveland market, offering resort-quality massage, skincare and wellness services. Already open for business at 18240 Royalton Road in Strongsville, this is the third retreat within the state.

Behind the franchise agreement is Kim Higgins, who previously served as a Franchise Business Consultant for Massage Heights Franchising for six years at the brand’s headquarters in Texas. After making the transition from consultant to franchisee, she’s now serving the Midwest market. Having two decades of experience working in the beauty industry and the experience of supporting franchisees in her operations role, Higgins will capitalize on her industry knowledge to create an elevated member experience and a strong culture for her 20+ massage and skin care therapists.

“I’ve always had a passion for the wellness and beauty industry, which is what drew me to the operations role at Massage Heights Franchising back in 2018,” Higgins said. “I have had the privilege to work with so many Massage Heights franchisees over the years and supporting and guiding them through their journey in business ownership felt like the perfect next step for me.”

According to the 2023 Franchising Outlook report by the International Franchise Association, service-based industries will witness higher growth than other industries with beauty, fitness, health and wellness concepts ranking high on this list. With the industry primed for increased growth, Massage Heights has identified target markets and has vast whitespace available nationwide.

“Having been a consultant for our franchisees for many years, Kim knows exactly how to best support members, massage therapists, and skin care therapists,” said CEO & President Susan Boresow. “With her passion, expertise, and drive to provide personalized, therapeutic experiences, we know that the community will greatly benefit from her retreat.”

The massage franchise started in 2004 and has grown to more than 115 Retreats throughout North America by providing personalized wellness treatment options through therapeutic massage and skincare services. For more information about Massage Heights and its franchise opportunities, please visit MassageHeightsFranchise.com.

## Entities

- Franchising.com (publication)
- franchise expansion (topic)
- Beauty & Wellness (sector)
- franchise agreement (topic)
- ohio (location)
- wellness industry (topic)
- beauty industry (topic)
- Massage Heights (company)
- Cleveland (location)
- Susan Boresow (person)
- Kim Higgins (person)

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Originally reported by Franchising.com (https://www.franchising.com/news/20230525_massage_heights_inks_signed_agreement_in_ohio_with_franchise_business_consu.html). Summarized by Burnaze (https://burnaze.com/article/5b16a7c5-ca2c-48c7-8ce4-9f494edddd4a).