--- title: "Franchise Rock Stars Named by Franchise Business Review" url: https://burnaze.com/article/60b6fb87-870d-460c-8f14-f688c191b7b6 source: "Franchising.com" original_url: https://www.franchising.com/news/20200831_franchise_rock_stars_named_by_franchise_business_review.html category: "Franchise Industry" industry: "Franchise Industry" published: 2020-08-31T12:00:00.000Z modified: 2026-11-01T22:33:23.127Z image: https://images.unsplash.com/photo-1551836022-deb4988cc6c0?w=1600&q=80&auto=format&fit=crop --- # Franchise Rock Stars Named by Franchise Business Review **TL;DR:** Franchise Business Review has announced its annual list of Franchise Rock Stars for 2020, honoring 81 franchise owners for their exceptional examples of achieving success within the franchise model. The Glass Guru franchise owners Tom Rowland and Tom Rowland, Sr. were named as Franchise Rockstars in the Family-Owned category. *originally published in Franchising.com on 2020-08-31. [Read the original](https://www.franchising.com/news/20200831_franchise_rock_stars_named_by_franchise_business_review.html).* ## Story Roseville, CA - Franchise Business Review, an independent market research firm that benchmarks franchisee satisfaction, has announced the annual list of Franchise Rock Stars for 2020. 81 franchise owners were honored for franchise and community leadership. Each year, Franchise Business Review honors franchise owners who set exceptional examples of achieving success within the franchise model. This year’s Franchise Rock Stars were selected from over 28,000 franchisees, representing more than 300 brands that participated in Franchise Business Review’s research in the past 18 months. The Franchise Rock Stars recognized were nominated by their franchise brand leadership in one of eight categories as franchisees who set admirable examples when it comes to leadership, business acumen, financial and professional success, and contributing to their community. Categories included: Giving Back, Women, Millennials, Veterans, Family-Owned, “Freshmen”, Top-Performers, and Multi-Unit Owners. The Glass Guru is pleased to announce that franchise owners Tom Rowland and Tom Rowland, Sr. from The Glass Guru of Gurnee, IL have been named as Franchise Rockstars in the Family-Owned category by FBR. Tom and Carley Rowland started their business in 2012 with Tom’s father, Tom Sr., serving as an advisor. As the organization's youngest franchise owner, he generated $46,200 in total revenue that year. Still the youngest owner in 2019 , he achieved $663,456 in total revenue and is having a very strong 2020 so far. In 2018 Tom also won the company’s Model Store Award which was presented at the annual franchise convention in Las Vegas. > “With dad at the financial helm, Tom Jr. was able to focus on operations and growing the business efficiently. This growth allowed Tom Jr. to spearhead the framework of today’s executive model and put his staff into roles that maximized their performance as a unit. That delineation of roles allowed Tom, his father, and Carley to grow their business in a way that has created raving fans of not only their business, but their family within the communities they serve.“The quality work this family and business has consistently provided has made them a sought-out employer. This reputation has allowed them to continue building their Glass Guru family by selecting top staff to represent the brand well. The notoriety and respect they have from the community and industry, within their territory, has forged a relationship and provided opportunity with acquiring a new employee who is helping them build a much anticipated and exciting commercial division. With Tom Sr., Carley, and a dedicated team of staff, the sky's the limit for the Rowland’s and their Glass Guru family.”**Rob Lopez | Vice President of Franchise Business Development** Franchise Business Review, the leading research firm serving the franchise sector, provides ratings of franchise opportunities based solely on survey research that measures franchisee satisfaction and performance. Franchise Business Review publishes rankings of the top franchises in its annual Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors. - “There are so many success stories out there and thousands of inspiring franchise owners who are living their dreams of business ownership that it was incredibly difficult to narrow down the list. In the end, we chose individuals who are exceptional examples of achieving success through the franchise model and exemplify a strong work ethic and a real commitment to their business and community. We are thrilled to recognize these individuals as Franchise Rock Stars.”***Eric Stites | CEO of Franchise Business Review*** The Glass Guru Franchise Systems, Inc. has been a leading glass and window restoration, repair, and replacement franchise since 2007, and continues to be one of the fastest growing brands in the industry. In addition to offering a proprietary, money-saving restoration service for failed insulated windows, the company’s 75+ full-service locations across North America are a one-stop solution for all of your residential glass needs. To learn more, visit The Glass Guru website. Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at Franchise Business Review website. To read our publications, visit the Franchise Business Review Publications website. ## Entities - Franchising.com (publication) - Franchise Industry (sector) - franchise awards (topic) - Eric Stites (person) - The Glass Guru (company) - franchise business review (topic) - franchise rock stars (topic) --- Originally reported by Franchising.com (https://www.franchising.com/news/20200831_franchise_rock_stars_named_by_franchise_business_review.html). Summarized by Burnaze (https://burnaze.com/article/60b6fb87-870d-460c-8f14-f688c191b7b6).