---
title: "Today’s Special in the Restaurant Industry: Artificial Intelligence"
url: https://burnaze.com/article/643916a8-886d-45d0-ad63-40a7fb25e0ae
source: "1851 Franchise"
original_url: https://1851franchise.com/todays-special-in-the-restaurant-industry-artificial-intelligence-2708746
category: "Restaurants"
industry: "Restaurants"
topics: ["Technology"]
published: 2018-12-26T15:10:01.000Z
modified: 2026-11-01T02:32:46.313Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/81431073f15d4b38a2b6d64fd7f389893203.jpg
---

# Today’s Special in the Restaurant Industry: Artificial Intelligence

**TL;DR:** The restaurant industry is embracing artificial intelligence to boost sales and delight customers. AI technology is taking a central role in the industry, with examples including voice ordering and kiosks with facial recognition.

*originally published in 1851 Franchise on 2018-12-26. [Read the original](https://1851franchise.com/todays-special-in-the-restaurant-industry-artificial-intelligence-2708746).*

## Story

AI-driven restaurant experiences “have the potential to boost sales and delight customers,” according to an article in QSR magazine. And the world of artificial intelligence is no longer simply the purview of data scientists: technology has taken a central role in, and will continue to impact, the restaurant industry, according to the article.

According to QSR, some “existing and emerging examples” include: “voice ordering” much like Amazon’s Alexa function, “kiosks that recognize you” via facial recognition (and therefore know your regular order), “better scheduling capabilities” with the “help of technology that can forecast labor demand, handle on-call shifts, and allow employees to swap shifts with little intervention from the manager” and more.

“Your customers and employees have already embraced digital in their personal lives. It’s time to make sure you can keep up with them,” the article recommends.

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- Amazon (company)
- restaurant technology (topic)
- digital transformation (topic)
- artificial intelligence (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/todays-special-in-the-restaurant-industry-artificial-intelligence-2708746). Summarized by Burnaze (https://burnaze.com/article/643916a8-886d-45d0-ad63-40a7fb25e0ae).