---
title: "New Technomic Studies Explore Shifts In Catering, Off-Premise Dining, And Self-Service Operations"
url: https://burnaze.com/article/69b1bbd0-97eb-4187-bf94-c76661d38a86
source: "Franchising.com"
original_url: https://www.franchising.com/articles/new_technomic_studies_explore_shifts_in_catering_offpremise_dining_and_self.html
author: "Multi-Unit Franchisee"
category: "Restaurants"
industry: "Restaurants"
topics: ["Operations"]
published: 2020-11-02T07:00:00.000Z
modified: 2026-11-01T02:33:14.917Z
image: https://imgs.franchising.com/art/articles/5630_plate.jpg
---

# New Technomic Studies Explore Shifts In Catering, Off-Premise Dining, And Self-Service Operations

**TL;DR:** Technomic released three new studies on the impact of Covid-19 on restaurant operators, focusing on off-premise dining, catering, and self-service operations. The studies provide insights into consumer usage, third-party delivery, and segment sizing, as well as operator risks and reopening regulations.

*By Multi-Unit Franchisee, originally published in Franchising.com on 2020-11-02. [Read the original](https://www.franchising.com/articles/new_technomic_studies_explore_shifts_in_catering_offpremise_dining_and_self.html).*

## Story

Three new studies from research and analytics company Technomic shed light on how Covid-19 has changed the landscape for restaurant operators in areas such as off-premise dining and self-serve formats. The first report is “Navigating the New Off-Premise World Multi Client Study” and reveals insights into the impact and opportunities for operators in both the current and future off-premise landscape. The second report called “Opportunities for Growth in the Off-Premise Catering Market Multi Client Study” provides a comprehensive look into catering, including consumer usage, third-party delivery, and segment sizing.

"With restaurants facing increased obstacles and changes amid the Covid-19 pandemic, we knew it was vital that we uncover strategic insights into how off-premise and catering channels have been impacted," said Melissa Wilson, principal at Technomic. The final report is the “Self-Service Outlook Multi Client Study” and it examines operator risks with self-service operations, shifts in consumer attitudes and behaviors, and short- and long-term reopening regulations by state. "With an increased focus on foodservice safety measures, we launched a study to better understand the vulnerability facing self-service operations," said David Henkes, senior principal at Technomic.

"Study results will assist partners in proactively and tactically planning for the future by identifying self-service risks as well as shifting consumer and operator attitudes."

## Entities

- Franchising.com (publication)
- Restaurants (sector)
- Multi-Unit Franchisee (person)
- covid-19 impact (topic)
- Technomic (company)
- off-premise dining (topic)
- David Henkes (person)
- catering market (topic)
- self-service operations (topic)

---
Originally reported by Multi-Unit Franchisee, Franchising.com (https://www.franchising.com/articles/new_technomic_studies_explore_shifts_in_catering_offpremise_dining_and_self.html). Summarized by Burnaze (https://burnaze.com/article/69b1bbd0-97eb-4187-bf94-c76661d38a86).