---
title: "Uber Eats Becomes One With Uber App In Effort to Fix Delivery Dilemmas"
url: https://burnaze.com/article/743ebbd7-46fd-4211-98c7-e233919dd4fb
source: "1851 Franchise"
original_url: https://1851franchise.com/uber-eats-becomes-one-with-uber-app-in-effort-to-fix-delivery-dilemmas-2711139
category: "Suppliers"
industry: "Franchise Industry"
segment: "Suppliers"
topics: ["Technology"]
published: 2019-09-30T21:16:06.000Z
modified: 2026-11-01T02:29:25.527Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/813b4b86e8e58ca59683e02cba248b438714.jpg
---

# Uber Eats Becomes One With Uber App In Effort to Fix Delivery Dilemmas

**TL;DR:** Uber Eats is being integrated into the Uber app to improve the customer experience and fix delivery issues. The combined app will offer features such as an allergy-friendly filter and the option to request straws and utensils.

*originally published in 1851 Franchise on 2019-09-30. [Read the original](https://1851franchise.com/uber-eats-becomes-one-with-uber-app-in-effort-to-fix-delivery-dilemmas-2711139).*

## Story

**Uber Eats** **and** **Uber** **have remained as two separate app identities––until now. According to** **The Takeout****, Uber Eats will now be part of the Uber app in an attempt to fix “all the issues people have with delivery apps.” Now when users open the Uber app, they’ll soon be asked if they’re in need of a ride or if they want to order a bite.**

**It’s no secret that app-based food delivery is becoming a more popular habit of dining for foodies, but many users have problems with various delivery apps, from drivers eating customers’ food to tipping policies. If you don’t believe that some delivery drivers are now sampling customers’ food, here’s the proof in the pudding:**

**Uber’s new combined app** **has many technologies that strive to improve the overall customer experience, according to The Takeout. One new aspect that Uber will be adding to its app is offering customers an allergy-friendly filter, which allows customers with dietary needs to request special meal preparations. The brand is also making customers request straws and utensils in an effort to reduce our plastic footprint.**

**Uber is proving that it is willing to do anything to please its customers.**

## Entities

- 1851 Franchise (publication)
- Franchise Industry (sector)
- customer experience (topic)
- Uber Eats (company)
- sustainability (topic)
- food delivery (topic)
- Uber (company)
- delivery service (topic)
- app integration (topic)

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Originally reported by 1851 Franchise (https://1851franchise.com/uber-eats-becomes-one-with-uber-app-in-effort-to-fix-delivery-dilemmas-2711139). Summarized by Burnaze (https://burnaze.com/article/743ebbd7-46fd-4211-98c7-e233919dd4fb).