---
title: "Dunkin’ Reveals Revamped Executive Team"
url: https://burnaze.com/article/74be6c00-3f8b-4178-8b68-ae66ad7d7f76
source: "1851 Franchise"
original_url: https://1851franchise.com/dunkin-reveals-revamped-executive-team-2708728
category: "Coffee & tea"
industry: "Restaurants"
segment: "Coffee & tea"
topics: ["Finance & M&A"]
published: 2018-12-19T20:15:01.000Z
modified: 2026-11-01T02:30:44.610Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/ca77c4cba196789e179d30d23c9485971455.jpg
---

# Dunkin’ Reveals Revamped Executive Team

**TL;DR:** Dunkin' Brands has made changes to its executive team, including promotions and new appointments. Tom Manchester and Jonathan Biggs have been promoted, and Rick Gestring has been hired as VP of Operating Systems and Restaurant Experience for Dunkin'.

*originally published in 1851 Franchise on 2018-12-19. [Read the original](https://1851franchise.com/dunkin-reveals-revamped-executive-team-2708728).*

## Story

Dunkin’ Brands is getting a head start on the new year by making some changes within its executive team. The parent company to Dunkin' and Baskin-Robbins announced two promotions and an appointment to its leadership team, per an article in QSR Magazine.

According to the article, Tom Manchester has been promoted to Senior VP of Integrated Marketing for Dunkin’ U.S. and Jonathan Biggs has a new role as VP of Operations for Baskin-Robbins U.S. and Canada. The company also announced the hiring of Rick Gestring as VP of Operating Systems and Restaurant Experience for Dunkin’.

Manchester has spent the last 17 years of his career with Dunkin’ leading the brand's sports marketing initiatives and partnerships. In his new role, he will oversee culinary innovation, consumer insights, brand marketing and field marketing.

Biggs joins the Baskin-Robbins side of the business after 10 years on Dunkin’s operations team and will now be responsible for 2,600 Baskin-Robbins locations in North America. Gestring, meanwhile, spent the last decade with Arby’s Restaurant Group overseeing restaurant experience. In his new role, Gestring will lead, manage and support the integration of improved and enhanced restaurant level execution and guest satisfaction for Dunkin’.

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- QSR Magazine (publication)
- Dunkin' Brands (company)
- Baskin-Robbins (company)
- promotions (topic)
- executive team (topic)
- Arby's Restaurant Group (company)
- new appointments (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/dunkin-reveals-revamped-executive-team-2708728). Summarized by Burnaze (https://burnaze.com/article/74be6c00-3f8b-4178-8b68-ae66ad7d7f76).