---
title: "Always Best Care franchisee expands in North Carolina"
url: https://burnaze.com/article/78b66377-567b-4574-abb4-c65084b7bf8a
source: "Franchise Magazine USA"
original_url: https://franchisemagazineusa.com/always-best-care-franchisee-expands-in-north-carolina/
author: "Andrew Carlo"
category: "Home care"
industry: "Senior Care"
segment: "Home care"
topics: ["Development & multi-unit"]
published: 2026-04-09T15:29:59.000Z
modified: 2026-11-01T00:53:05.140Z
image: https://franchisemagazineusa.com/wp-content/uploads/2026/04/Always_Best_Care_Logo.jpg
---

# Always Best Care franchisee expands in North Carolina

**TL;DR:** Always Best Care franchisee Samantha Loy has expanded operations in North Carolina, acquiring ownership of locations in Winston-Salem and Concord, and expanding into the Charlotte and Lake Norman markets. Loy now oversees locations serving multiple communities across the state, including Burlington, Greensboro, and Chapel Hill-Durham.

*By Andrew Carlo, originally published in Franchise Magazine USA on 2026-04-09. [Read the original](https://franchisemagazineusa.com/always-best-care-franchisee-expands-in-north-carolina/).*

## Story

Senior services care provider Always Best Care announced that one of its franchisees has made significant expansion moves in the Southeast.

Samantha Loy has expanded into the Charlotte and Lake Norman markets in North Carolina while also acquiring ownership of Always Best Care locations in Winston-Salem and Concord, which were operated by her mother.

Following these moves, Loy oversees locations serving Burlington, Greensboro, Chapel Hill-Durham, Winston-Salem, Concord, and the greater Charlotte market.

## Expansion details

“Expanding our operations while maintaining continuity of care was incredibly important to me,” said Loy. “These communities have trusted Always Best Care for years, and we’re committed to supporting our existing clients and caregivers while continuing to grow and serve even more families across North Carolina.”

Loy originally interned at an Always Best Care franchise owned by her mother and age of 29, stepped into a leadership role within the business. Since launching her own Always Best Care franchise, Loy has doubled revenue over the past five years while steadily expanding her geographic reach across multiple markets, Always Best Care said.

Today, Loy leads a team of more than 500 employees who are focused on helping seniors age safely and comfortably at home.

## North carolina market

Always Best Care notes that North Carolina has witnessed a shift in its population base with residents ages 65 and older expected to reach 2.8 million by 2042. Additionally, older adults are expected to outnumber children under the age of 18.

“We’re seeing more families looking for flexible care options that allow their loved ones to remain at home,” Loy added. “By expanding into Charlotte and bringing together these established territories in Concord and Winston Salem, we’re able to provide consistent, high-quality care across a much broader region.”

Always Best Care provides non-medical in-home personal care. This includes assistance in bathing, dressing and grooming, along with medication reminders, transportation, laundry assistance, light housekeeping, and meal preparations, in addition to meeting other needs and services.

“Franchisees like Samantha Loy exemplify the strength of the Always Best Care system,” said Jake Brown, President and CEO of Always Best Care. “Her ability to scale thoughtfully, through both expansion and acquisition, while maintaining a strong commitment to clients and caregivers is exactly what drives long-term success in this industry. We’re proud to support her continued growth across the great state of North Carolina.”

## Entities

- franchise expansion (topic)
- Senior Care (sector)
- senior care (topic)
- Franchise Magazine USA (publication)
- north carolina (location)
- Andrew Carlo (person)
- Always Best Care (company)
- Jake Brown (person)
- north carolina market (topic)
- Samantha Loy (person)

---
Originally reported by Andrew Carlo, Franchise Magazine USA (https://franchisemagazineusa.com/always-best-care-franchisee-expands-in-north-carolina/). Summarized by Burnaze (https://burnaze.com/article/78b66377-567b-4574-abb4-c65084b7bf8a).