---
title: "Schlotzsky's® Customers Pay it Forward"
url: https://burnaze.com/article/8de5c5cd-7d45-4399-b4c1-e81f0f3885eb
source: "Franchising.com"
original_url: https://www.franchising.com/news/20200727_schlotzsky39s_customers_pay_it_forward.html
category: "Sandwich & sub"
industry: "Restaurants"
segment: "Sandwich & sub"
published: 2020-07-27T12:00:00.000Z
modified: 2026-11-01T02:32:46.712Z
image: https://imgs.franchising.com/brands/social/schlotzskys.jpg
---

# Schlotzsky's® Customers Pay it Forward

**TL;DR:** Schlotzsky's customers purchased over 25,000 lunches for frontline workers during the pandemic. Schlotzsky's partnered with customers to deliver hot meals to individuals who have sacrificed their time and safety during the pandemic.

*originally published in Franchising.com on 2020-07-27. [Read the original](https://www.franchising.com/news/20200727_schlotzsky39s_customers_pay_it_forward.html).*

## Story

ATLANTA, July 24, 2020 // PRNewswire // - Last month, Schlotzsky's invited their customers to Pay it Forward, giving them the opportunity to purchase lunch for first responders and medical frontline workers. Schlotzsky's customers across the country rose to the occasion and purchased more than 25,000 boxed lunches for those on the front lines of the pandemic. Now, more than ever, people want to give back to those who have risked their own lives to help others. Schlotzsky's helped make it possible for small gestures to make a big difference.

"We were eager to show our appreciation for those working tirelessly to keep our communities safe," said Tory Bartlett, Chief Operating Officer at Schlotzsky's. "By partnering with our customers to Pay it Forward, we were able to deliver hot meals to many individuals who have sacrificed their time, energy and safety during these difficult times."

The Pay it Forward meals included a medium sandwich, chips and a cookie. Schlotzsky's individually boxed each meal and delivered them to local heroes across the country.

Schlotzsky's® is a fast-casual restaurant franchise that started in 1971 and is home to The Original® oven-baked sandwich. The brand started in Austin, Texas and the made-to-order menu options still include bold flavors and fresh ingredients - all inspired by the food scene in Austin. All 300+ restaurants are serving delicious hot sandwiches on sourdough buns baked fresh each day, specialty pizzas and fresh salads. Plus, many of our locations offer warm, handmade Cinnabon treats.

Schlotzsky’s® is a fast-casual restaurant franchise that started in 1971 and is home to The Original® oven-baked sandwich.

## Entities

- Franchising.com (publication)
- Restaurants (sector)
- fast casual (topic)
- pandemic response (topic)
- Cinnabon (company)
- customer engagement (topic)
- community giving (topic)
- Schlotzsky's (company)
- Tory Bartlett (person)

---
Originally reported by Franchising.com (https://www.franchising.com/news/20200727_schlotzsky39s_customers_pay_it_forward.html). Summarized by Burnaze (https://burnaze.com/article/8de5c5cd-7d45-4399-b4c1-e81f0f3885eb).