---
title: "NEW YORK TIMES: Less Turnover, Smaller Raises — Hot Job Market May Be Losing Its Sizzle"
url: https://burnaze.com/article/944c4729-c648-4f46-abcf-9a703aca102d
source: "1851 Franchise"
original_url: https://1851franchise.com/biggbycoffee/new-york-times-less-turnover-smaller-raises-hot-job-market-may-be-losing-its-sizzle-2720211
category: "Coffee & tea"
industry: "Restaurants"
segment: "Coffee & tea"
published: 2022-10-31T22:17:48.000Z
modified: 2026-11-01T01:33:59.757Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/12f0505c03c861a1d87a9a61158bbd962407.jpg
---

# NEW YORK TIMES: Less Turnover, Smaller Raises — Hot Job Market May Be Losing Its Sizzle

**TL;DR:** BIGGBY Coffee's founder and CEO Mike McFall discusses the challenges of staffing shortages in the labor market with the New York Times. The coffee brand has seen severe staffing shortages, but hiring has begun to ease.

*originally published in 1851 Franchise on 2022-10-31. [Read the original](https://1851franchise.com/biggbycoffee/new-york-times-less-turnover-smaller-raises-hot-job-market-may-be-losing-its-sizzle-2720211).*

## Story

The unemployment rate in America stood at 3.7 percent in August, with twice as many job openings as unemployed workers available to fill the positions. Layoffs are also near a record low in recent weeks, but there are signs that the labor market may be declining. BIGGBY Coffee ’s founder and CEO, Mike McFall , recently spoke with the New York Times to discuss this nationwide labor trend.

Recently, the coffee brand saw staffing shortages so severe that many of the BIGGBY Coffee ’s franchises had to close early some days or not even open at all. Hiring remains a challenge compared to other years but has begun to ease.

“We are definitely feeling the burden is lifting in terms of getting people to take the job,” McFall says. “We’re getting more applications; we’re getting more people through training now.”

McFall discusses the pressure to increase employee wages. To do that, brands have to raise their prices. So far, BIGGBY Coffee customers have yet to be deterred by the labor shortages, but McFall has seen a loss in sales, efficiency and experienced workers.

“When we were in crisis, it was all we were focused on,” he said. “So now that it feels like the crisis is mitigating, that it’s getting a little better, we can now begin to focus on the culture in the stores and try to build that up again.”

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- Biggby Coffee (company)
- labor market (topic)
- Mike McFall (person)
- staffing shortages (topic)
- employee wages (topic)

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Originally reported by 1851 Franchise (https://1851franchise.com/biggbycoffee/new-york-times-less-turnover-smaller-raises-hot-job-market-may-be-losing-its-sizzle-2720211). Summarized by Burnaze (https://burnaze.com/article/944c4729-c648-4f46-abcf-9a703aca102d).