--- title: "3Owl Hires Shawn Jones to Lead Design Practice" url: https://burnaze.com/article/9ed9e0a0-ebd7-4f6b-930e-e53d50c85054 source: "QSR Magazine" original_url: https://www.qsrmagazine.com/news/3owl-hires-shawn-jones-to-lead-design-practice/ author: "Ben Coley" category: "Suppliers" industry: "Franchise Industry" segment: "Suppliers" topics: ["Technology","People"] published: 2026-05-18T17:38:15.000Z modified: 2026-10-31T13:19:25.792Z image: https://images.unsplash.com/photo-1555066931-4365d14bab8c?w=1600&q=80&auto=format&fit=crop --- # 3Owl Hires Shawn Jones to Lead Design Practice **TL;DR:** 3Owl has hired Shawn Jones, a former ezCater executive, to lead its design practice, focusing on digital platform solutions for restaurant operators and multi-unit brands. Jones brings over a decade of product design leadership experience, including his time at ezCater, where he led major design initiatives and helped create the company's first unified design system. *By Ben Coley, originally published in QSR Magazine on 2026-05-18. [Read the original](https://www.qsrmagazine.com/news/3owl-hires-shawn-jones-to-lead-design-practice/).* ## Story Shawn Jones has joined 3Owl to lead our design practice. Shawn brings more than a decade of product design leadership across complex digital platforms. His time at ezCater placed him directly inside the restaurant technology ecosystem, helping shape tools used daily by restaurant operators and corporate catering customers across the country. That experience matters. Restaurant brands operate in a world where digital convenience meets operational intensity. Designing for that environment takes someone who understands the realities of the kitchen, the counter, and the customer all at once. At ezCater, Shawn led major design initiatives during a period of rapid platform growth. He helped create the company’s first unified design system, enabling product teams to move faster while maintaining consistency across a growing suite of products. He also played a key role in redesigning restaurant management tools that operators rely on to manage catering orders, delivery logistics, and customer expectations in real time. That kind of systems thinking aligns perfectly with how we approach design at 3Owl. Our clients rely on digital experiences that feel effortless to the guest while still supporting the operational complexity happening behind the scenes. Mobile apps. Ordering platforms. Loyalty ecosystems. Ecommerce. Each interaction carries real business impact. Bringing Shawn onto the team reflects something we believe deeply. Restaurant expertise should show up in the people you hire, the questions you ask, and the work you produce. It cannot simply live on a slide or a website headline. Shawn’s experience working inside one of the most influential restaurant technology platforms in the country strengthens our ability to serve the brands that trust us with their digital future. “Shawn brings the kind of design leadership that comes from working inside the real complexity of restaurant technology. That perspective makes him an incredible addition to our team and a strong asset for the brands we serve.” Shawn is also a thoughtful collaborator and design leader. He brings structure to complex problems while keeping the work grounded in real user behavior. His approach helps teams focus on the friction that slows guests down and the opportunities that make digital experiences smoother and more intuitive. “I am thrilled to join 3Owl because of the talented people behind the work and their deep understanding of how brands, technology, and restaurant operations intersect,” said Shawn Jones. “The restaurant industry moves fast, and digital experiences need to work just as well for operators behind the counter as they do for guests placing an order. I’m excited to help brands build intuitive, customer-centered tools that simplify complexity and let restaurants focus on what they do best: serving great food and creating memorable experiences.” We are thrilled to have Shawn join the team as we continue helping restaurant brands create smoother ordering, stronger loyalty engagement, and digital platforms built for growth. ## Entities - QSR Magazine (publication) - Ben Coley (person) - Technology (sector) - restaurant technology (topic) - ezCater (company) - leadership hire (topic) - 3Owl (company) - Shawn Jones (person) - design practice (topic) - digital platform solutions (topic) --- Originally reported by Ben Coley, QSR Magazine (https://www.qsrmagazine.com/news/3owl-hires-shawn-jones-to-lead-design-practice/). Summarized by Burnaze (https://burnaze.com/article/9ed9e0a0-ebd7-4f6b-930e-e53d50c85054).