---
title: "Chick-fil-A Rolls Out Custom AI Technology To Combat Foodborne Illness"
url: https://burnaze.com/article/aa158c89-b037-465a-8377-034615b285b2
source: "1851 Franchise"
original_url: https://1851franchise.com/chick-fil-a-rolls-out-custom-ai-technology-to-combat-foodborne-illness-2710095
category: "Chicken"
industry: "Restaurants"
segment: "Chicken"
topics: ["Technology"]
published: 2019-05-30T01:20:34.000Z
modified: 2026-11-01T02:34:55.601Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/e379506a0f8210b14bf7672b120c42c13807.jpg
---

# Chick-fil-A Rolls Out Custom AI Technology To Combat Foodborne Illness

**TL;DR:** Chick-fil-A is deploying an artificial intelligence program to monitor social media and spot signs of foodborne illness outbreaks. The technology aims to provide insight and foresight to help restaurants identify and address food safety risks.

*originally published in 1851 Franchise on 2019-05-30. [Read the original](https://1851franchise.com/chick-fil-a-rolls-out-custom-ai-technology-to-combat-foodborne-illness-2710095).*

## Story

Well-known chicken franchise Chick-fil-A is turning to technology to head off foodborne illness outbreaks, according to an article on QSR. “In a proactive move, the chain is deploying an artificial intelligence program to monitor social media to spot signs of an outbreak,” the article said.

“Per VentureBeat, Davis Addy, Chick-fil-A’s senior principal IT leader of food safety and product quality, outlined May 23 how the company plans to use the technology during a presentation at the ReWork Deep Learning Summit in Boston,” the article said. Addy spoke to technology’s ability to provide insight and “eventually foresight so we can be more proactive in helping our restaurants better identify and address food safety risks,” according to the article.

The article cited the CDC statistics regarding foodborne illnesses, which translate to “19­–21 million illnesses and between 570–800 deaths, according to the CDC,” and also indicated that “it has been determined that 64 percent of outbreaks are attributed to restaurants and 70 percent of those outbreaks are caused by infected workers.”

According to the article, “By tracking the spread of an outbreak in real time, Chick-fil-A will have a better chance of finding the source quickly, whether it be an employee or an issue further down the supply chain.”

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- Chick-fil-A (company)
- ai technology (topic)
- CDC (regulator)
- food safety (topic)
- foodborne illness (topic)

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Originally reported by 1851 Franchise (https://1851franchise.com/chick-fil-a-rolls-out-custom-ai-technology-to-combat-foodborne-illness-2710095). Summarized by Burnaze (https://burnaze.com/article/aa158c89-b037-465a-8377-034615b285b2).