---
title: "Forbes: Third-Party Delivery Is More Important Than Ever"
url: https://burnaze.com/article/b1c8281f-429b-4974-8484-530c3b382b27
source: "1851 Franchise"
original_url: https://1851franchise.com/forbes-third-party-delivery-is-more-important-than-ever-2713630
category: "Suppliers"
industry: "Franchise Industry"
segment: "Suppliers"
topics: ["Technology"]
published: 2020-07-31T15:10:06.000Z
modified: 2026-11-01T02:28:23.553Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/cac47867282cc932690316e6a45098d16676.jpg
---

# Forbes: Third-Party Delivery Is More Important Than Ever

**TL;DR:** Steve Beagelman, founder of SMB Franchise Advisors, discusses the importance of third-party delivery services for restaurants during the pandemic, highlighting their potential to drive sales and revenue growth. Third-party delivery services, such as Grubhub, Uber Eats, and DoorDash, are seeing continued growth, with 63% of young adults regularly using third-party delivery apps.

*originally published in 1851 Franchise on 2020-07-31. [Read the original](https://1851franchise.com/forbes-third-party-delivery-is-more-important-than-ever-2713630).*

## Story

**While in-house delivery is a great way for restaurants to expand their business to local communities, it comes with extra labor costs. In a recent** **Forbes** **column, Founder and CEO of** **SMB Franchise Advisors** **Steve Beagelman discusses how third-party delivery services are not only a solid alternative to in-house delivery, but in some cases are essential for a restaurant’s survival during COVID-19.**

**A veteran in the third-party service space, Beagelman co-founded Black Tie Delivery Service in 1991, one of the first delivery companies to offer customers convenience with a side of their favorite meal. Though Black Tie lacked today’s technology, the franchise saw continued growth, and Beagelman was eventually able to sell it to one of his competitors for nationwide expansion.**

**Fast forward 30 years, and third-party delivery is seeing continued growth. According to a** **study conducted by Zion & Zion****, 63% of young adults regularly use third-party delivery apps. Grubhub, Uber Eats and DoorDash are some of the big players offering customers what they want most: convenience.**

**“When the pandemic hit, it made third-party delivery services an essential revenue stream for many of these restaurant operators,” said Beagelman. “As dining rooms remain half empty, or even worse, completely empty in some areas of the country and consumers grow accustomed to the convenience, a thorough and reliable delivery platform will continue to be crucial for keeping revenue coming in.”**

**Beagelman suggests all restaurant brands start researching different third-party options if they haven’t already. Whether a franchise or not, selecting a partner that best fits with a brand’s current model will prove to be the most valuable strategy and can result in immediate revenue generation.**

## Entities

- 1851 Franchise (publication)
- Franchise Industry (sector)
- Forbes (company)
- DoorDash (company)
- Uber Eats (company)
- Grubhub (company)
- pandemic impact (topic)
- SMB Franchise Advisors (company)
- third-party delivery (topic)
- delivery services (topic)
- restaurant revenue (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/forbes-third-party-delivery-is-more-important-than-ever-2713630). Summarized by Burnaze (https://burnaze.com/article/b1c8281f-429b-4974-8484-530c3b382b27).