--- title: "Pool Scouts Celebrates Hosting In-Person Brand-Wide Convention" url: https://burnaze.com/article/c22e63a7-3b02-4447-a7d6-1e18632b8d31 source: "1851 Franchise" original_url: https://1851franchise.com/poolscouts/pool-scouts-celebrates-hosting-in-person-brand-wide-convention-2720518 category: "Remodel & surfaces" industry: "Home Services" segment: "Remodel & surfaces" published: 2022-11-29T21:16:30.000Z modified: 2026-11-01T22:33:44.234Z image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/9b309b442ba1c2dc2f4996166208f95b2468.jpg --- # Pool Scouts Celebrates Hosting In-Person Brand-Wide Convention **TL;DR:** Pool Scouts, a 110-plus-unit pool cleaning and maintenance franchise, hosted its 2022 annual convention in Cancún, Mexico, where franchisees and the corporate team came together to learn, celebrate successes, and share best practices. The event was a tremendous success, with attendees recognizing outstanding achievements and expressing enthusiasm for the brand's future. *originally published in 1851 Franchise on 2022-11-29. [Read the original](https://1851franchise.com/poolscouts/pool-scouts-celebrates-hosting-in-person-brand-wide-convention-2720518).* ## Story Pool Scouts, the 110-plus-unit pool cleaning and maintenance franchise, has steadily grown since its founding in 2016, growing to a triple-digit number of territories and serving 18 states. With much to celebrate within franchise development and a growing network of dedicated owners, Pool Scouts was able to invite members of the brand to meet in person for the first time since 2020, at its 2022 annual Pool Scouts Convention. The brand-wide event took place in Cancún, Mexico, and ran from Wednesday, November 2, until Saturday, November 5. “This event was a great opportunity for our franchisees and the corporate team to come together, learn from one another, celebrate successes and share best practices,” said brand president Michael Wagner. “The Convention was a tremendous success and a wonderful, fulfilling experience for all involved.” With an agenda jam-packed with engaging activities, panels, sessions, speeches and an awards dinner, attendees spent their time meeting and engaging with colleagues, learning about important best-practice business topics, networking with vendors and championing the brand's success. Information sessions and speeches included: - Wagner’s State of Pool Scouts 2022 address and Selling The Difference speech - Excellent Customer Experience lessons lead by Marketing Director, Lynlea Rudell and Digital Director, Bridget Rawls - Data Tool tutorials conducted by executives Edward Barham and Russell Gesher - An insightful speech from author Ross Shafer - Franchisee panels on business ownership best practices and planning/budgeting - Vendor presentations with companies such as WebPunch, V Digital and Serviceminder “Spending time meeting, learning, talking, sharing and playing with other franchisees and those who provide so much support to us in the corporate office was an incredible opportunity,” added Terri Rowe of Pool Scouts of Austin. During the Pool Scouts Awards Dinner on Friday night, several franchisees system-wide were recognized for outstanding achievements this year. The High Dive Award for highest revenue and the Pool Net Award for most new customers went to Tiffiny Consoli, owner of Pool Scouts of the Greater Triangle Area, and Brian Seeliger with Pool Scouts of Nashville. Seeliger also won the Rookie of the Year title for his impressive statistics since opening in June 2021. Best Buzz Award (for highest NPS) went to Tim and Suzan Burke with Pool Scouts of South Charlotte and Matt Hollis with Pool Scouts of Boise. Additionally, the Biggest Splash Award went to Steve and Michelle Stern with Pool Scouts of North Dallas & Park Cities for the most business engagement, Local Scout Award went to Joseph Golio with Pool Scouts of Lehigh Acres for best local marketing, and Charlie Hook, owner of Pool Scouts of Hartford received Pool Leader Award for best attitude. The general consensus from attendees was that the event was a fantastic opportunity to learn, grow and convene regarding the model and milestones of the brand. “Reviews have been really positive, and we have been receiving an influx of franchising opportunity requests post-convention, which just reaffirms that we are doing something right. Occasions like this help make our franchise system stronger for the future,” said Wagner. “The sessions were packed full of actionable and inspiring information and the Buzz Franchise Brands family could not have been more fun and welcoming. I cannot wait for the next one!” said Anna Hughes, General Manager of Pool Scouts of North Atlanta. Virginia Beach, VA-based Pool Scouts is a premier pool service franchise focused on delivering a quality, consistent brand experience while providing pool cleaning, maintenance and minor repair services at residential properties. Technicians are trained in testing, monitoring, treating and servicing pools and can provide ongoing service as well as help at the beginning and end of the summer season. With over 110 territories across 18 states, Pool Scouts offers a great opportunity as a low-cost franchise in the pool services industry with available territories across the United States. For more information or franchising opportunities, visit The maintenance service franchise’s network convened in person for the first time since 2020, to learn and celebrate individual and brand growth and achievements. ## Entities - 1851 Franchise (publication) - Home Services (sector) - franchise development (topic) - home services (topic) - Pool Scouts (company) - Buzz Franchise Brands (company) - Michael Wagner (person) - pool maintenance (topic) - Tiffiny Consoli (person) - Lynlea Rudell (person) - Cancún, Mexico (location) - brand convention (topic) --- Originally reported by 1851 Franchise (https://1851franchise.com/poolscouts/pool-scouts-celebrates-hosting-in-person-brand-wide-convention-2720518). Summarized by Burnaze (https://burnaze.com/article/c22e63a7-3b02-4447-a7d6-1e18632b8d31).