---
title: "New DigiCert Study Shows Growing Gap in Digital Trust Benefits"
url: https://burnaze.com/article/d9aba479-e4ea-42c6-9d1b-6c1993d567b6
source: "Franchise Magazine USA"
original_url: https://franchisemagazineusa.com/new-digicert-study-shows-growing-gap-in-digital-trust-benefits/
category: "Technology"
topics: ["Technology"]
published: 2024-02-22T04:11:06.000Z
modified: 2026-11-01T01:03:52.409Z
image: https://images.unsplash.com/photo-1581090464777-f3220bbe1b8b?w=1600&q=80&auto=format&fit=crop
---

# New DigiCert Study Shows Growing Gap in Digital Trust Benefits

**TL;DR:** DigiCert's 2024 State of Digital Trust Survey revealed a significant gap between businesses excelling in digital trust and those struggling. The top 33% in digital trust experienced increased revenue and better digital innovation, while laggards performed poorly in these categories.

*originally published in Franchise Magazine USA on 2024-02-22. [Read the original](https://franchisemagazineusa.com/new-digicert-study-shows-growing-gap-in-digital-trust-benefits/).*

## Story

DigiCert, Inc. has released its 2024 State of Digital Trust Survey, which evaluates how businesses worldwide are managing digital trust within their companies. The survey revealed that there is a significant gap between the businesses that are excelling in digital trust, known as “leaders”, and those that are struggling, referred to as “laggards”.

The top 33% in digital trust experienced an increase in revenue, better digital innovation, and greater employee productivity. They were also better prepared for post-quantum cryptography and better able to take advantage of the benefits of IoT. In contrast, the laggards performed poorly in these categories and had more difficulty reaping the rewards of digital innovation.

The research also uncovered differences in the management of digital trust, showing that leaders had fewer system outages, data breaches, and compliance issues, as compared to the laggards.

In response to the findings, Jason Sabin, Chief Technology Officer at DigiCert, stated that the gap between companies excelling in digital trust and those lagging behind is continuing to grow. Jennifer Glenn, research director at IDC, added that companies need to actively implement the structure, processes, and activities that make digital trust possible.

DigiCert pairs its award-winning software with its industry leadership in standards, support, and operations. It is the digital trust provider of choice for leading companies worldwide. For more information, individuals can visit the website www.digicert.com or follow DigiCert on social media @digicert.

## Entities

- General (sector)
- Franchise Magazine USA (publication)
- technology (topic)
- cyber security (topic)
- survey results (topic)
- digital trust (topic)

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Originally reported by Franchise Magazine USA (https://franchisemagazineusa.com/new-digicert-study-shows-growing-gap-in-digital-trust-benefits/). Summarized by Burnaze (https://burnaze.com/article/d9aba479-e4ea-42c6-9d1b-6c1993d567b6).