---
title: "Fast Casual: Wow Bao becomes 1st chain to leverage Eatsa technology"
url: https://burnaze.com/article/dbb3d072-db18-49d7-8156-a7b49e348e4c
source: "1851 Franchise"
original_url: https://1851franchise.com/fast-casual-wow-bao-becomes-1st-chain-to-leverage-eatsa-technology-2705046
category: "Fast casual"
industry: "Restaurants"
segment: "Fast casual"
topics: ["Technology"]
published: 2017-12-19T13:08:02.000Z
modified: 2026-11-01T04:10:31.337Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/cb37ce584c06faad5ed850db9cca7877451.jpg
---

# Fast Casual: Wow Bao becomes 1st chain to leverage Eatsa technology

**TL;DR:** Wow Bao has integrated Eatsa technology into its ordering process, using cubbies with screens to showcase order status. The brand hopes this will boost mobile orders and increase growth momentum.

*originally published in 1851 Franchise on 2017-12-19. [Read the original](https://1851franchise.com/fast-casual-wow-bao-becomes-1st-chain-to-leverage-eatsa-technology-2705046).*

## Story

Wow Bao has refined its ordering process through the integration of technology. According to a recent article in Fast Casual, the brand's newest location has adopted a system where orders are picked up from cubbies that feature a screen to showcase the status of the order.

This new addition is intended to streamline the customer experience and comes as part of the company's efforts to embrace technology. The brand previously integrated kiosk ordering into its locations.

"When you ordered from the kiosk before, you're still dealing with an employee that's giving you the food. Now you're getting your food through a cubby. You're not getting someone who's frazzled to hand you the food. The hospitality factor has definitely increased," said president Geoff Alexander.

Wow Bao hopes that the cubbies will help boost mobile orders and increase the brand's growth momentum.

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- technology integration (topic)
- growth momentum (topic)
- mobile orders (topic)
- ordering process (topic)

---
Originally reported by 1851 Franchise (https://1851franchise.com/fast-casual-wow-bao-becomes-1st-chain-to-leverage-eatsa-technology-2705046). Summarized by Burnaze (https://burnaze.com/article/dbb3d072-db18-49d7-8156-a7b49e348e4c).