--- title: "SYNERGY HomeCare Continues to Fortify Its Presence in the Dallas-Fort Worth Metropolitan Area" url: https://burnaze.com/article/e7a61e85-0169-4566-8df0-fb2e51483998 source: "Franchising.com" original_url: https://www.franchising.com/news/20260415_synergy_homecare_continues_to_fortify_its_presence_in_the_dallasfort_worth_.html category: "Home care" industry: "Senior Care" segment: "Home care" published: 2026-04-15T12:00:00.000Z modified: 2026-10-31T16:24:10.695Z image: https://images.unsplash.com/photo-1507679799987-c73779587ccf?w=1600&q=80&auto=format&fit=crop --- # SYNERGY HomeCare Continues to Fortify Its Presence in the Dallas-Fort Worth Metropolitan Area **TL;DR:** SYNERGY HomeCare, owned and operated by Akua and Douglas Dickson, is expanding its presence in the Dallas-Fort Worth metropolitan area. The company provides non-medical, in-home care services to residents in Coppell, Irving, Euless, and Grapevine. *originally published in Franchising.com on 2026-04-15. [Read the original](https://www.franchising.com/news/20260415_synergy_homecare_continues_to_fortify_its_presence_in_the_dallasfort_worth_.html).* ## Story The company is owned and operated by the husband-and-wife duo of Akua and Douglas Dickson, both of whom migrated to the U.S. from Ghana and are now the proud owners of Irving’s newest care provider. Akua has experience as a family caregiver, looking after her and Douglas’ three sons, as well as her 80-year-old mother. Douglas is an orthopedic spine surgeon who explored home care as a way to provide continued care to patients beyond their hospital stays. The Dicksons and their team of compassionate caregivers will assist residents throughout Coppell, Irving, Euless, and Grapevine, with a wide variety of non-medical, in-home care services, from companion care to personal care, respite care, and post-surgical/procedure non-medical care. As a Dallas-based orthopedic surgeon, Douglas has valuable insights into the needs of his community’s aging population. Many of these nearby residents have displayed a growing demand for these services, particularly among Baby Boomers. U.S. Census statistics show that 10,000 Baby Boomers are turning 65 every day and that by 2030, there will be more than 70 million people over 65. According to the AARP, over 80% of this demographic report wanting to remain in their own homes for as long as possible. Douglas’s medical career spans over 25 years and was one of the key reasons the Dicksons relocated to the U.S. As an orthopedic spine surgeon, however, many of his patients required care that would extend beyond what Douglas was able to offer as a surgeon. As a result, he often witnessed former clients deal with multiple readmissions or other complications caused by a lack of a continuous care plan. This gap in care is what inspired Douglas to explore home care and begin providing long-term support with Akua. “My love of caring for people transcends beyond the walls of the hospital,” said Douglas. “Too often, I see surgical patients who are unable to find care post-procedure, and thus, they face multiple readmissions and a rising cost in healthcare. Being able to address that issue on my own terms is not a responsibility I take lightly.” Akua’s role as a family caregiver started when she was only a child, and she was tasked with caring for her grandparents, who lived to be over 90 years old. Today, Akua still handles many of those same responsibilities as the mother of three boys and the occasional caregiver to her 80-year-old mother. Her care also extends beyond her immediate family, as she often coordinates charity events with nearby organizations and churches. “Douglas and I were both tasked with caregiving duties at a very young age, and those responsibilities made us who we are today,” said Akua. “Seeing the spark in someone when they have a companion and a caregiver in their lives is extremely rewarding. That spark is why we both fell in love with providing service and helping others face the challenges of aging.” The Dallas-Fort Worth metropolitan area is home to several reputable hospitals and care clinics, as well as a relatively large older demographic. Many older residents require caregivers for additional assistance cooking, shopping, running errands, doing light housekeeping or going for walks. Some even require personal care, such as help with bathing, dressing or using the toilet. SYNERGY HomeCare in Irving provides non-medical in-home care services; training and certification are available for individuals entering caregiving. ## Entities - Franchising.com (publication) - franchise expansion (topic) - Senior Care (sector) - senior care (topic) - home care services (topic) - Dallas-Fort Worth, Texas (location) - SYNERGY HomeCare (company) - non-medical care (topic) - Irving (location) - Grapevine (location) - Coppell (location) - Euless (location) --- Originally reported by Franchising.com (https://www.franchising.com/news/20260415_synergy_homecare_continues_to_fortify_its_presence_in_the_dallasfort_worth_.html). Summarized by Burnaze (https://burnaze.com/article/e7a61e85-0169-4566-8df0-fb2e51483998).