---
title: "Fast Casual: Panera Bread Named ICX Influencer of the Year"
url: https://burnaze.com/article/e90a2e9d-948c-4501-a121-aad942b5e3a4
source: "1851 Franchise"
original_url: https://1851franchise.com/fast-casual-panera-bread-named-icx-influencer-of-the-year-2706912
category: "Bakery & breakfast"
industry: "Restaurants"
segment: "Bakery & breakfast"
published: 2018-06-20T18:13:32.000Z
modified: 2026-11-01T02:36:47.557Z
image: https://newimage.1851franchise.com/cdn-cgi/image/quality=85,format=webp,width=1280,height=720/story/featureImage/1304845cbcab65a544276450594dd70f4285.jpg
---

# Fast Casual: Panera Bread Named ICX Influencer of the Year

**TL;DR:** Panera Bread was named ICX Influencer of the Year for its innovative use of technology to enhance the consumer experience. The brand was recognized for its dedication to creating innovative and engaging digital experiences for its customers.

*originally published in 1851 Franchise on 2018-06-20. [Read the original](https://1851franchise.com/fast-casual-panera-bread-named-icx-influencer-of-the-year-2706912).*

## Story

As many fast-casual franchises are looking to leverage technology to change the way customers interact with their brand, Panera Bread has been making significant strides.

This year, the brand was recognized for demonstrating an innovative use of technology to enhance the consumer experience. According to Fast Casual, Panera Bread was named this year’s winner of IXCA's Influencer of the Year award during the Interactive Customer Experience Summit held in Dallas, Texas.

The award acknowledges the brand’s continued dedication to creating innovative and engaging digital experiences for its customers. Some of those experiences include rapid pickup, fast-lane kiosks, catering and delivery, all designed to let the consumer choose the way they want to eat.

## Entities

- 1851 Franchise (publication)
- Restaurants (sector)
- customer experience (topic)
- FastCasual (publication)
- award recognition (topic)
- Dallas (location)
- Panera Bread (company)
- technology innovation (topic)

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Originally reported by 1851 Franchise (https://1851franchise.com/fast-casual-panera-bread-named-icx-influencer-of-the-year-2706912). Summarized by Burnaze (https://burnaze.com/article/e90a2e9d-948c-4501-a121-aad942b5e3a4).