---
title: "Take 5 Oil Change Service Model Flourishes in New Contactless World"
url: https://burnaze.com/article/fb5cc7c7-efbb-4aa9-b162-56281c183321
source: "Franchising.com"
original_url: https://www.franchising.com/news/20201228_take_5_oil_change_service_model_flourishes_in_new_contactless_world.html
category: "Oil change"
industry: "Automotive"
segment: "Oil change"
published: 2020-12-28T12:00:00.000Z
modified: 2026-11-01T22:33:19.418Z
image: https://images.unsplash.com/photo-1524749292158-7540c2494485?w=1600&q=80&auto=format&fit=crop
---

# Take 5 Oil Change Service Model Flourishes in New Contactless World

**TL;DR:** Take 5 Oil Change's unique service model has allowed the company to operate safely during the pandemic with a few additional procedures to make the entire oil change a touchless visit. The company's people-first philosophy and guidance to franchisees have enabled them to remain open and maintain high standards of execution.

*originally published in Franchising.com on 2020-12-28. [Read the original](https://www.franchising.com/news/20201228_take_5_oil_change_service_model_flourishes_in_new_contactless_world.html).*

## Story

CHARLOTTE, NC - Take 5 Oil Change® has always been known for its unique, fast, customer-friendly stay-in-your-car service model. That model prepared Take 5 to operate safely during the pandemic with a few additional procedures to make the entire “10 minute or less” oil change a touchless visit. This not only keeps employees and customers safe, but it also provides the car owner with added peace of mind. As an essential business, Take 5 Oil Change centers have stayed open with flexible hours to service their local community.

Recently the 19 News Investigative Team went undercover utilizing hidden cameras to see if auto shops in northeast Ohio were adhering to the mask mandate. The Take 5 Oil Change in Westlake, OH, was randomly chosen and passed with flying colors. The 19 News report stated that signs that alerted customers to the mask mandate were present, and not only were all employees masked, but the driver of the vehicle was also reminded to wear their mask.

“Take 5 has always had a people-first philosophy,” said Eric Wollenhaupt, Vice President of Franchise Operations and Training for Take 5. “We provided guidance to our franchisees on how to protect their business, their employees and their customers early on, and it is good to see that that guidance is being followed. It has allowed our franchisees to remain open to service both returning and new customers while maintaining the high standards of execution for which Take 5 is known.”

With the contactless service trend increasing, and the already attractive business model, Take 5 continues to be an investment opportunity for entrepreneurs looking to diversify their portfolios with a simple, replicable service model in a recession-resistant industry.

## Entities

- Franchising.com (publication)
- Automotive (sector)
- franchise operations (topic)
- pandemic response (topic)
- Take 5 Oil Change (company)
- investment opportunity (topic)
- recession resistant industry (topic)
- 19 News Investigative Team (regulator)
- contactless service (topic)

---
Originally reported by Franchising.com (https://www.franchising.com/news/20201228_take_5_oil_change_service_model_flourishes_in_new_contactless_world.html). Summarized by Burnaze (https://burnaze.com/article/fb5cc7c7-efbb-4aa9-b162-56281c183321).