Caring Senior Service named to Franchise Business Review’s 2026 Culture100 list

Caring Senior Service was among more than 330 franchise brands representing over 29,000 franchise owners that participated in Franchise Business Review’s research on franchise cultures. Franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems. Ratings were based on 17 distinct areas that contribute to a strong company culture, including leadership, core values, franchisee community and engagement.

“This recognition reflects the culture our entire Caring Senior Service network works to create every day,” said Jeff Salter, founder and CEO of Caring Senior Service. “We’ve always believed that when you invest in people, support them well and lead with purpose, you create an environment where both caregivers and franchisees can thrive while delivering compassionate care to seniors and their families.”

Caring Senior Service provides non-medical home care services that help seniors remain healthy, happy and at home. Founded in 1991, the company offers personalized care plans, companionship, transportation, meal preparation, medication reminders and other supportive services tailored to each client’s needs. With locations across the United States, Caring Senior Service is committed to helping seniors maintain their independence while providing peace of mind for families through its GreatCare® culture and values-driven approach.

Franchise Business Review (FBR) is a research firm that conducts independent surveys of franchisee satisfaction, and provides ratings and industry reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,500 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year.

"Culture fit is one of the most critical, and most elusive, factors in a franchise investment decision," said Michelle Rowan, president of Franchise Business Review. "At Franchise Business Review, we survey thousands of current franchise owners to understand how they truly feel about the brand they've invested in. Our data measures the indicators that matter most to a thriving franchise culture: whether franchisees feel genuinely supported by their franchisor, and how effectively franchise teams and support staff collaborate to achieve shared goals.

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