TL;DR
Wings and Rings partners with Miso Robotics to pilot test Flippy 2, a robotic kitchen assistant, to alleviate labor shortage challenges. The partnership aims to improve kitchen efficiency and customer experience.
As the first wing concept to integrate Flippy 2 in a real restaurant environment versus a test kitchen, Wings and Rings sees robotics as the next evolution in alleviating the long-term challenges that the ongoing labor shortage has brought to the entire restaurant industry. Incorporating Flippy 2 into its operations will help the brand stay true to Chef Dan Admire’s culinary commitment of offering a consistently elevated dining experience to its customers.
“As a developer of robotics technology in the restaurant space, Miso Robotics is a perfect partner to integrate into our business,” said Bob Bafundo, COO of Wings and Rings. “We’ve been so impressed by our conversations with Miso and our initial tests of Flippy that we’re adding more menu items into our pilot. Flippy is consistent, dependable and cooks our food even quicker than before without sacrificing the flavor-forward taste we’re known for.”
Wings and Rings will not only see an immediate impact on throughput and efficiency in the kitchen, but its human counterparts will be able to focus on more customer-facing roles like waiting tables and taking orders.
“Adding another brand to our customer base is huge, but when that brand shares in our vision for quality and sees robotics as a game-changer for their overall business and the betterment of their employees, it’s even sweeter,” said Mike Bell, CEO of Miso Robotics. “Wings and Rings has been committed to us since Day 1 and we can’t wait to work with them for many years to come.”
In this story
This story was originally published in Franchising.com on August 23, 2022. Burnaze summarizes and links to the original reporting.
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