Cinch I.T. Signs Development Deals in Atlanta and Southern Utah

Cinch I.T.’s expansion into Georgia and Southern Utah comes at a time when demand for I.

T. services and cloud-computing solutions has skyrocketed as remote work continues. Even as employers are beginning to plan for a return to offices, many employees will remain on a fully remote or hybrid work schedule and the need for I.

T. services will continue to increase. Cinch I.

T. has one location in Atlanta, with the new location, owned and operated by Wikenson Andre, adding additional support to the Atlanta Metro area. David Tatton and Samuel Crane will provide the brand’s enterprise-level I.

T. support to the entire area of Southern Utah for the first time.

“We are thrilled to continue our expansion into Atlanta and break ground in Southern Utah, as the demand for our support services continues to increase,” said Rick Porter, President of Cinch I.T. and 2020 CRN Next-Gen Leader. “Both Atlanta and Southern Utah are a promising market to continue our growth as we extend our support nationwide.”

As businesses continue to work from home Cinch I.T.’s “secret sauce” - a centralized support system that handles around 80-90% of the support calls and help tickets has helped them retain customers and grow through the pandemic. This system, called Cinch Central, provides franchisees and clients’ access to a support system of over 40 team members and I.T. technicians, which gives Cinch I.T. an edge over in-house I.T. technicians who are struggling to keep up with demand and the increase in help tickets. Cinch Central enables franchisees to focus on what matters most - growing their business.

Cinch I.T. provides remote and on-site computer support. The services offered include I.T. support plans, network security, backup/disaster recovery, cloud computing, cybersecurity software, tech consulting, and more. The brand’s hands-on approach offers centralized client support, tech consulting, 24/7 network and hardware monitoring, hardware and software sales and distribution, and centralized billing so that each franchisee is set up for growth and success.