Technology

VenuesNow: Kallpod Partners with LiveNation for Better Customer Experience

Kallpod's simple-to-use custom communication device has become a go-to in the live entertainment space with a monumental partnership with LiveNation.

Read the original at 1851 Franchise
VenuesNow: Kallpod Partners with LiveNation for Better Customer Experience

TL;DR

Kallpod has partnered with LiveNation to provide a custom communication device in over 50 amphitheaters. The device aims to improve customer experience by facilitating better communication between concert-goers and servers.

Kallpod's simple-to-use custom communication device has become a go-to in the live entertainment space with a monumental partnership with LiveNation. The concert venue put the technology in more than 50 amphitheaters in club-level and box seating area to provide better communication from the concert-goer to the server.

"Waiting for a server to show up can be really annoying," Kallpod COO Steven Barrow Barlow told the VenuesNow reporter. "Everyone can relate to not wanting to wait, and many venues miss a huge opportunity by making guests either line up for another round or wait and flag down the server."

Plans are currently underway for a second-generation Kallpod technology that will be launched in the third or fourth quarter.

In this story

This story was originally published in 1851 Franchise on June 25, 2018. Burnaze summarizes and links to the original reporting.

Read the full story at 1851 Franchise

Liked this? Get the week's franchise news, explained

  • Sunday 8 AM ET weekly + a monthly deep dive
  • Sections picked for the industries you follow
  • Every claim linked to its source. Free.

Free. We'll ask you to confirm. Unsubscribe anytime.