Former Finance Manager Turned Franchisee Finds Success Following the Maaco Playbook

Former finance manager Ron Hashemi achieves success as a Maaco franchisee, recognized for operational excellence and performance in 2021.

Read the original at Franchising.com
Former Finance Manager Turned Franchisee Finds Success Following the Maaco Playbook

TL;DR

Ron Hashemi, a former finance manager, has achieved success as a Maaco franchisee, receiving awards for operational excellence and performance in 2021. He has purchased four Maaco franchises in California since 2010 and attributes his success to following the Maaco playbook and focusing on customer and employee satisfaction.

“I had no experience repairing and painting vehicles,” said Hashemi, owner, Maaco San Diego, Maaco Oceanside, Maaco National City, and Maaco San Marcos. “But I knew how to work with customers, and I knew that if I focused on satisfying customers with quality work and quick turn-around, Maaco could teach me the rest.”

Hashemi purchased his first franchise in Oceanside, CA in 2010. The next year he received the Maaco Rookie of the Year award. He then purchased his second franchise in 2013 in National City, then a third in San Diego in 2014. He now has a fourth location in San Marcos, which opened in 2016.

“Maaco has an outstanding business model with a long history of successful operations,” said Hashemi. “I used their expertise and followed the playbook and the entire corporate team was very helpful along the way. They have the training, brand recognition, and advertising support to help their franchisees be successful.”

Hashemi has received several awards throughout his 11 years as a franchise, most recently a 2021 regional Maaco Cup winner, recognizing him for outstanding performance in the southwestern U.S. Hashemi attributed his success to focusing both on customer and employee satisfaction.

“We go out of our way to ensure that every customer is happy, and I make sure that our employees are happy as well,” added Hashemi. “I treat all my employees like family. When your team is happy, they work hard to keep customers happy. I find that to be a winning formula.”

In this story

This story was originally published in Franchising.com on January 10, 2022. Burnaze summarizes and links to the original reporting.

Read the full story at Franchising.com

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