TWO MEN AND A TRUCK continues strong growth streak with addition of 18 new locations and 51 consecutive record months

TWO MEN AND A TRUCK*®, the leading moving service franchise system, continues on its hot streak during the first half of 2015, accomplishing record growth for 51 consecutive months. The brand’s national presence grew with the addition of 18 new franchise locations through the end of June, totaling the number of operating U.S. territories to 317.

The brand celebrated its busiest move weekend from June 26 through June 28, seeing nearly 5,400 moves in that weekend alone, accounting for a nearly 7 percent increase in activity over 2014. Of the franchisees in the system, 70% enjoyed record sales for the month of June, due in large part to the capacity and larger footprint of the brand, in addition to its busiest move weekend.

“This quarter was the busiest season in the moving industry and our hard working franchisees and their employees have set themselves up to close out 2015 with strong numbers,” Randy Shacka, president of TWO MEN AND A TRUCK® said. “We are working on our vision for the future one day at a time, and our success wouldn’t be possible without the dedication and hard work of our people on the trucks every day.”

Growth and expansion

The company’s performance was solid in Q2, accounting for 18.21 percent growth, as the brand tapped into new markets that included Pasadena, Calif., and Sioux Falls, S.D., marking the 39th state the brand has entered. TWO MEN AND A TRUCK®’s team is looking forward to further development on both coasts this fall, with additional plans set for Napa, Calif.; Portland, Ore.; and various territories in Maryland. The company plans to award an additional 15 franchises by the end of the year.

Aside from expansion, an equally important goal for the company is providing customers with the best service in the industry. With a current customer referral rate of over 95 percent, TWO MEN AND A TRUCK® looks to finish the year with a record number of completed moves for more than 500,000 customers in the U.S. and abroad.

Customer service focus

“Focusing on people – both our customers and our franchisees and employees – is one of our main initiatives,” said Jeff Wesley, chief financial officer of TWO MEN AND A TRUCK®. “It is important to us that we are the absolute best we can be, providing top-of-the-line service to our customers, and we make it a priority system-wide to treat each customer like you would treat your grandma. We call it The Grandma Rule®.”

By executing a keen focus on customer service, the brand has seen consistent growth and the company is set up to exceed goals for the remainder of the year, with its sights set on higher customer satisfaction rankings, continued double-digit growth, and the opening of new franchise locations across the U.S., Canada, Ireland, and the U.K.