Franchisee Spotlight: Robert and Paulette Oleson of The Cleaning Authority

Robert and Paulette Oleson are taking over operations of The Cleaning Authority in Kenosha, Wisconsin, this May. The two have shared experience in management and operations, most recently in the senior retirement community industry.

They worked in senior citizen community management, most recently in Albuquerque, New Mexico, before moving to Wisconsin. Previously, before they met, Robert had a career in corporate security and is also a Navy veteran. Paulette worked for We Energies in Milwaukee, Wisconsin, before moving to the Southwest in 2015.

They used The Cleaning Authority to clean their home when they lived in Wisconsin and knew the previous owner. When they were looking into owning their own business, they thought that the franchise system would fit their previous experiences and strengths and loved the service of The Cleaning Authority so much that they decided to buy the company themselves.

The corporate support of The Cleaning Authority was a major reason they selected the franchise. Everything from marketing to IT support and corporate call center seems to set franchisees up for success. They also appreciated the autonomy to run their business and control their success.

To succeed with The Cleaning Authority, they advise potential franchisees to be prepared to put in a lot of work to get the business up and running and maintain a steady base of customers. They also hope to incorporate Paulette's previous leadership in the Women's Development Network to reach out and provide opportunities to women in the area who are in need of jobs.

• They will serve the Racine and Kenosha area communities through the business.
• They plan to provide jobs, especially to women in need, through the business.