TL;DR
CARSTAR has been ranked 99th among U.S. franchise systems in Franchise Times magazine's Top 200, moving up four positions from last year. The company has over 700 locations in 35 states and 10 provinces and leads the industry with a North American customer service score average of 85 percent.
CARSTAR, North America’s premier network of independently owned collision repair facilities, has been ranked among the top 100 in Franchise Times magazine’s Top 200, the most comprehensive ranking of the 500 largest U.S. franchise systems. Recognized by entrepreneurs and franchisors as a top competitive tool of measurement, the Franchise Times Top 200 placed CARSTAR 99th on the list.
Today, CARSTAR has more than 700 locations in 35 states and 10 provinces. It led the sales growth category for collision repair franchises with 17 percent sales growth and was the top collision repair company for the overall automotive category. It leads the industry with a North American customer service score average of 85 percent, record-breaking annual sales and accelerated growth in total locations.
“It’s an honor to be recognized as the premier collision repair company among automotive brands,” said Dean Fisher, president of CARSTAR. “This is really a testament to the hard work of our corporate leadership team and our great franchise partner family across North America. We look forward to accelerating our momentum into 2020, as we continue to enhance our operations and premier customer experiences.”
The Franchise Times Top 200+ is an annual ranking of the 500 largest franchise systems in the United States by global systemwide sales, based on the previous year’s performance. In a five-month research process and building upon a database that began in 1999, the research team uses a combination of companies’ voluntary reports and publicly available data, including the franchises’ most recent franchise disclosure documents and Securities and Exchange Commission filings.
CARSTAR is North America’s largest network of independently owned and operated collision repair facilities with some 700 locations in 35 states and 10 Canadian provinces. A part of the Driven Brands family of automotive aftermarket franchise brands, CARSTAR delivers national scale, premier vehicle repairs, repeatable outcomes and the industry’s highest customer satisfaction ratings. Celebrating its 30th anniversary this year, CARSTAR has maintained its commitment to give back to the communities it serves through a variety of fundraising initiatives, including raising over $3 million for Cystic Fibrosis Canada, and has made fighting cystic fibrosis its cause, North American wide.
In this story
This story was originally published in Franchising.com on November 15, 2019. Burnaze summarizes and links to the original reporting.
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