TL;DR
Carrie provides tips on how to have a conversation about poor performance with employees, focusing on coaching and caring rather than discipline. She is the author of the book Restaurant Operator's HR Playbook and a frequent keynote speaker on HR and leadership topics.
Carrie is a frequent keynote speaker on HR and leadership topics and regularly conducts employee training and leadership development workshops as well. She is the author of the recently published book, Restaurant Operator's HR Playbook: Your Hands-On Playbook for Finding, Hiring, and Developing Leaders and Implementing Organized People Systems and has been featured in Entrepreneur*,* Restaurant News*,* Pizza Today and Independent Restaurateur*.*
In this story
This story was originally published in 1851 Franchise on July 24, 2018. Burnaze summarizes and links to the original reporting.
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