Kitchen Solvers Taps EZ CERT to Track Insurance Compliance Across Entire Franchise System

It’s universal for franchise brands to desire growth. Concepts are all competing in the same space for consumers and franchisees alike, making those expansion initiatives both challenging rewarding. And when franchisors are able to successfully grow, even more hard work begins.

Kitchen Solvers, which currently boasts a presence in about 55 territories, found that it needed some extra help as it continued to expand in new markets. Because the brand was rapidly breaking into new communities, it was becoming more and more challenging for members of Kitchen Solvers’ executive team to keep up with certain aspects of its Franchise Disclosure Document (FDD), including insurance compliance.

Luckily, that’s when EZ CERT reached out to the brand. EZ CERT sent an email to the Kitchen Solvers team inquiring if they were in need of a little extra assistance when it comes to insurance compliance. So, they decided to learn more. Right away, Kitchen Solvers’ staff—including brand President Zach Nolte—knew that they wanted to work alongside the EZ CERT team.

“They reached out to us at the exact right time. Before we discovered EZ CERT, we weren’t really doing anything for insurance compliance. We were just shooting out emails to our franchisees, but we weren’t really following up to make sure that they were in compliance. It was one of those things that we knew that we needed to fix immediately,” said Nolte.

“When you have a more limited staff, it’s difficult to take on some of those smaller parts of the franchise disclosure agreement. That’s why working with EZ CERT has been so positive. They’re making sure that our franchisees are in compliance with the insurance requirements set forward in our FDD.”

EZ CERT takes a unique approach to tracking insurance compliance. The company’s team of experts build relationships with franchisors and their franchisees, and assume the responsibility of ensuring that local owners have the right coverages and are renewing those plans on time.

That’s why EZ CERT is able to help franchisors achieve such high rates of insurance compliance—the brand tracks and measures insurance certificates so that franchisees’ small problems don’t turn into large issues for franchisors down the line.

Kitchen Solvers is one of the many brands that relies on EZ CERT’s expertise when it comes to insurance compliance. And it’s easy to see why—since working with the company, Kitchen Solvers’ insurance compliance rate has climbed significantly. In fact, the brand is nearing the 90 percent mark when it comes to the number of franchisees who are in compliance.

According to Nolte, that’s a big improvement from where they were before.

“It used to be that we didn’t have an accurate percentage number associated with our insurance compliance. But EZ CERT makes it so easy. All we have to do is tell our franchisees to reach out to our insurance partner, and then we receive a report from EZ CERT every month that details who’s in compliance, who isn’t and what we need to do next in terms of follow ups. It keeps all of the checks and balances in place,” said Nolte.

“I’d absolutely recommend EZ CERT to other brands in the franchising industry. Their entire team is incredibly knowledgeable, and they’ve created a system that’s easy for franchisors to use. I wouldn’t want to hire anyone internally to do what they do—they handle everything so quickly and bring a unique perspective—complete with solutions—to the table, which are both things that can’t be found anywhere else.”