TL;DR
bluefrog Plumbing + Drain is offering virtual options for customers amidst the COVID-19 pandemic, providing video support to troubleshoot plumbing issues without entering homes. The company is taking precautions such as requiring employees to wear gloves and masks when entering a home.
As the COVID-19 crisis deepens, bluefrog Plumbing + Drain is pivoting business to adapt to customers’ needs. The brand is offering video/virtual options to support customers who do not want anyone entering their home. Customers will be able to connect with a bluefrog plumbing professional via FaceTime to troubleshoot issues.
“In response to the growing numbers of citizens asked to stay in their home, plumbing issues will arise, and we are doing everything we can to serve our customers while keeping them and our team’s safe,” said Thomas Dougherty, President of bluefrog Plumbing + Drain.
“In those instances that require a licensed plumber to properly fix issues, we are taking heightened precautions such as employees being required to wear gloves and masks when entering a home, and requiring every service truck to have hand sanitizer.”
With shelter-in-place mandates rapidly unfolding across the nation, the President and U.S. Department of Homeland Security has identified plumbers as “essential critical infrastructure workers.”
Founded in 2014, bluefrog Plumbing + Drain has been recognized as a trusted name in plumbing repair and installation for years. The Texas-based company has a focus on helping each franchise partner build a profitable fleet of service vehicles in their local markets, bluefrog’s franchise partners are supported by an executive team with decades of experience in both the plumbing and franchise industries. For more information, visit www.bluefrogplumbing.com.
In this story
This story was originally published in Franchising.com on March 25, 2020. Burnaze summarizes and links to the original reporting.
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