BrightStar Care Names Franchise Industry Veteran Josh Wall as CEO to Shape Company’s Next Phase of Growth and Innovation

BrightStar Care today announced the appointment of Josh Wall as Chief Executive Officer. Wall succeeds Andy Ray and will assume responsibilities for guiding the company, with emphasis on clinical excellence and client experience.

Wall joins BrightStar Care with more than two decades of experience helping franchise owners build stronger, more profitable businesses, developing high-performing teams and leading franchise organizations. Throughout his career, he has built a reputation for strengthening franchise systems, empowering franchisees and creating meaningful impact in the communities they serve.

"I'm honored to join BrightStar Care at such an exciting time for both the company and the home care industry," said Wall. "BrightStar Care brings together two things I'm deeply passionate about: helping franchise owners build successful businesses and delivering exceptional care to families. I look forward to partnering with our franchisees, caregivers, nurses and team members to build on the strong foundation that’s already in place while continuing to innovate, grow and create even greater value across the network.”

"I also want to thank Andy Ray for his leadership and the organization he helped build. His contributions have positioned BrightStar Care for continued success, and I'm grateful for the opportunity to help lead the company's next chapter," added Wall.

Wall most recently served as Chief Operating Officer of Unleashed Brands, a youth enrichment franchise platform. In that role, he oversaw franchise operations, franchise development, franchisee support and mergers and acquisitions across a portfolio including Urban Air Adventure Park, Sylvan Learning, The Little Gym, Water Wings Swim School, Snapology, Premier Martial Arts and Class 101.

As a member of the executive leadership team, Wall played a key role in driving enterprise growth, integrating acquisitions and strengthening franchisee performance across more than 1,500 locations nationwide, serving over 20 million children annually.

Previously, Wall served as Chief Growth Officer for Unleashed Brands and Chief Franchise Officer for Urban Air Adventure Park. Earlier in his career, he spent 16 years with Christian Brothers Automotive, ultimately serving as Partner and Chief Development Officer, where he helped grow the brand from 21 locations to more than 350 locations and contributed to metrics such as average unit volume (AUV) and total owner benefit (TOB).

Wall's experience in scaling franchise brands and collaborating with franchise owners is described as positioning him to lead BrightStar Care in its next phase.

Wall joins BrightStar Care at a pivotal time for both the company and the home healthcare industry. Demand for high-quality, home-based care continues to accelerate as the nation's aging population grows, healthcare increasingly shifts into the home and families seek trusted care partners. According to Fortune Business Insights, the U.S. home healthcare services market was valued at $100.95 billion in 2024 and is projected to reach $176.30 billion by 2032.

BrightStar Care is positioned in the market with a pipeline of prospective franchise owners and existing owners.

As CEO, Wall's responsibilities include supporting franchise owners and maintaining the emphasis on nurse-led home care and clinical excellence.

"Josh brings a unique combination of franchise expertise, operational excellence, strategic vision and servant leadership," said Spencer Moore, BrightStar Care Board Member. "His passion for supporting franchisees, developing people and building scalable organizations aligns perfectly with BrightStar Care's mission and long-term growth strategy. We are excited to welcome Josh and look forward to the future under his leadership.

With over 420 franchised locations nationwide, BrightStar Care serves clients of all ages, from infants to seniors, offering the full continuum of care, including companion care, personal care, skilled care, healthcare staffing and support for national accounts. The organization is Joint Commission accredited.