TL;DR
Closets by Design is expanding its Mid-Atlantic footprint with a new location in Baltimore, owned by husband-wife duo Nathan and Jessica Coffey. The Coffeys are transitioning into entrepreneurship after careers in client services, sales, and healthcare.
The Coffeys are transitioning into entrepreneurship after extensive careers in client services, sales, account management, and healthcare. While their backgrounds focused on building relationships and improving systems, the couple says their move into franchising represents a long-standing interest in business ownership and the opportunity to create something of their own.
“Jessica and I are excited to make the leap into entrepreneurship,” said Nathan Coffey. “It’s reassuring to partner with a franchisor that has an established track record and a clear playbook. Having the Closets by Design support system in place will be invaluable as we get started and build our team.”
This market remains strong nationwide. The home improvement market in the United States is large, driven in part by homeowners investing in upgrades that prioritize functionality, storage efficiency, and long-term livability. Within this broader landscape, home organization continues to rank among the faster-growing segments in the remodeling category, reflecting a continued shift toward more intentional use of residential space.
According to the International Franchise Association’s 2026 outlook, Maryland ranks highly for franchise growth, underscoring the region’s potential and making the Baltimore metro area a notable location for business activity.
Closets by Design, a franchise specializing in custom storage solutions for residential and commercial spaces, provides franchisees with a structured business model, training, and ongoing operational support. For the Coffeys, that system was a factor in their decision to pursue this venture.
“We are thrilled to welcome Jessica and Nathan Coffey to the Closets by Design family,” said Jerry Egner, President of Closets by Design. “Their professional experience, commitment to customer service, and passion for creating functional, well-designed spaces make them a strong fit for our brand as we continue to expand our presence in the Baltimore metro area.”
Closets by Design has been recognized in various industry rankings and publications in the home improvement space. The brand has also been listed in notable industry rankings over the years.
In this story
This story was originally published in Franchising.com on May 27, 2026. Burnaze summarizes and links to the original reporting.
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