HomeWell Care Services Agencies Win Best of Home Care Awards for 2025

Award Winners

January 31, 2025 // Franchising.com // Burkburnett, TX – HomeWell Care Services agencies have been recognized with the 2025 Best of Home Care® awards from Activated Insights. These awards highlight home care providers for their commitment to client satisfaction, employee experience, and professional excellence.

This year HomeWell had 32 agencies receiving recognition. Notably, 28 agencies earned the Provider of Choice award, while the Leader in Experience category more than doubled, with seven agencies receiving this honor. The Leader in Experience award recognizes agencies that rank among the top 10 percent of home care providers based on client and caregiver satisfaction.

Among this year’s winners, HomeWell Care Services in Stafford, Texas (Fort Bend), stands out. This distinction, according to Activated Insights, places the location among the top 100 home care providers in North America for both client and caregiver experience.

Additionally, HomeWell of Sarasota, FL, received the Leader in Training Award, acknowledging its commitment to caregiver education and continuous learning. This award highlights Sarasota’s dedication to ensuring caregivers receive ongoing training and professional development, ultimately enhancing the quality of care for clients.

Company Reaction

“We take great pride in our franchise owners and their teams for their dedication to providing exceptional care and fostering a workplace culture where caregivers feel valued and supported,” said Crystal Franz, CEO of HomeWell Franchising. “Seeing our agencies recognized this year is a testament to their commitment to excellence in home care, professional growth, and compassionate service. It’s a reflection of the heart of the HomeWell franchise and the values that drive our culture.”

Award Criteria

The Best of Home Care® awards are based on client and caregiver feedback, collected independently by Activated Insights throughout the year. These honors recognize home care agencies that demonstrate excellence in client satisfaction, caregiver experience, and training.

Recognizing agencies that provide an outstanding workplace experience for caregivers and staff, ensuring job satisfaction, retention, and a strong work culture.

Recognizing agencies that rank among the top 10% in client and caregiver satisfaction across 10 or more quality metrics, including caregiver training, communication, and care compatibility.

Awarded to agencies that prioritize caregiver education, achieving high levels of caregiver participation in ongoing training.